Celine Mutheu

CELINE MUTHEU Operations Coordinator | Workflow & Team Support with a Background in Executive Assistance and Process Optimization SERVICES OFFERED Workflow Design & Optimization – Creating streamlined systems for smooth day-today operations Standard Operating Procedures (SOPs) – Building clear, repeatable processes to increase team efficiency Project & Task Coordination – Supporting cross-functional teams to stay on track using Monday.com and Jira Team Communication & Support – Managing internal updates, team check-ins, and Slack communication Hiring, Onboarding & Team Training – Assisting in recruitment, setting up onboarding flows, and equipping new hires through training and documentation Executive & Administrative Assistance – Providing high-level support through scheduling, documentation, and coordination Calendar & Meeting Management – Organizing schedules, setting agendas, and managing follow-ups Inbox & Communication Management – Handling emails, messages, and ensuring prompt, professional responses Client & Customer Support – Managing communication, issue tracking, and relationship building CRM Management (GoHighLevel, Hubspot) – Keeping pipelines organized and automations running smoothly Zapier Workflow Automation – Automating repetitive tasks and connecting tools for better productivity Process Development & Implementation – Creating scalable processes to support business growth Internal Reporting Support – Structuring and compiling briefs, updates, and summary reports Event & Logistics Coordination – Supporting planning and execution of virtual and onground events Light Financial Admin – Supporting invoicing, payment follow-ups, and basic tracking Task Prioritization & Follow-through – Ensuring deadlines are met and action items are completed Don’t see what you need? Let’s connect and tailor a solution for your business! TOOLS USED Slack Asana Zoom CELINE MUTHEU Hubspot G suite Calendly Clockify Monday.com X Gohigh level ClickUp Microsoft Office PORTFOLIO WORK SAMPLES Operations Management Board Sales Calls Datasheet Personal Assistant Director Liaison – Real-Time Team Coordination Review Works Automation Slack Communication CELINE MUTHEU PORTFOLIO Calendar Management Project Planning Booked Calls Management Facebook Community Management Research Hiring Process CELINE MUTHEU Slack Team Coordination Zoom Support PORTFOLIO ABOUT ME I’m Mutheu Celine, a virtual assistant based in Nairobi, Kenya, with over 7 years of experience in event management and running my own business. Following the COVID-19 pandemic, I transitioned into remote support, leveraging my strengths in planning, organizing, execution, and coordination to assist businesses virtually. I now support startups in coaching, tech, health and wellness, and construction by providing dependable operational support, project coordination and planning, as well as administrative and executive assistance. With a strong background in business. I management, sales, and virtual assistance, I help streamline workflows, improve internal processes, and ensure teams stay organized and focused. My goal is to bring structure, clarity, and consistency behind the scenes so founders and teams can concentrate on strategy and sustainable growth. CELINE MUTHEU PORTFOLIO TESTIMONIALS Celine was a reliable point of contact across departments. Her ability to keep things moving through shifting priorities made her essential to our momentum. She was often the quiet force behind our evolving direction. ~Phil Leslie Tyler Project Lead | UK-based Property Investor & Author Working with Celine feels like working with an extension of myself. She gets the vision without over-explaining, moves in sync with me, and helps bring my ideas to life with ease and clarity. She's sharp, intuitive, and agile. ~Tyomi Morgan CEO: Glamazon LLC Atlanta, Georgia Thanks to Celine, I've been able to reclaim more time to focus on the things I love doing in my business. She takes care of the tasks that I don't particularly enjoy but are crucial to keep things running smoothly. I'm so grateful for all the hard work she does to support my business ~Yusuf Sheikh Founder: All-Star Club Serviced Accomodations, London CELINE MUTHEU PORTFOLIO TERMS & POLICY Rates are negotiable for long-term work. Unused hours do not roll over—clients must use booked hours within the agreed timeframe. Project Scope & Revisions Clear project instructions must be provided before work begins. Revisions are limited to two minor adjustments per project. Major changes or complete reworks due to new ideas will incur additional charges. Cancellations & Rescheduling No refunds once work has started. Clients must give at least 48 hours' notice if they need to adjust deadlines or reschedule booked working hours. If a client decides to discontinue the project, payment will be due for hours worked. Communication & Availability Open and timely communication is essential—I provide regular updates, and clients are expected to give clear direction and feedback. I am available during agreed working hours and will respond within 24 hours on business days. Confidentiality & Work Ownership All client information is kept confidential. Final work is delivered upon full payment and becomes the client’s property. CELINE MUTHEU PORTFOLIO LET’S CONNECT Book a meeting: https://calendly.com/celinemutua/30min WhatsApp: - Phone: - Email:- CELINE MUTHEU PORTFOLIO