Celina Morris

CELINA MORRIS- |-| linkedin.com/in/celina-morris-b SENIOR ASSOCIATE SKILLS Analytics | Document Verification | Operational Procedures | Banking | Marketing | Advertising | Networking | Business Planning | Financial Reporting | Sales | Audit Preparation | Leadership CORE COMPETENCIES Interpersonal Communication | Problem Solving | Decision-Making | Critical Thinking | Detail-Oriented | Organized | Adaptability | Business Acumen | Customer Service | Mathematics EXPERIENCE BMO Bank, Remote 12/2020 - Current Senior Associate (formerly Bank of the West - Ops. Coordinator II) Process mortgage loans for high net-worth clients by analyzing financial documentation, ensuring compliance with banking regulations and government lending standards, and managing an active pipeline of 20+ loans simultaneously to meet organizational goals and timelines. • Analyze DU (Desktop Underwriter) to determine documents and information needed to prepare loan file for underwriting. • Gather and inspect necessary documents—such as bank statements, appraisals, titles, and tax returns— against established bank and government lending standards. • Achieve goals by streamlining processes to proactively manage a pipeline of approximately 20+ loans. • Ensure timely, judicious, and accurate loan processing for high net-worth clients in the Rocky Mountain and California regions. American National Insurance Company, Fort Collins, CO 04/2019 - 02/2020 Insurance Agency Owner • Delivered factual and informative presentations to large groups in an effort to build a lucrative client base. • Performed property walk-through with an analytical and investigative mindset to determine risk and recommendations. • Implemented various marketing, advertising, and networking strategies to support revenue goals and promote growth. • Developed business plans and prepared monthly financial reports. U.S. Bank 05/2014 - 12/2018 Senior Banker and Branch Manager, Fort Collins, CO, 04/2016 - 12/2018 • Analyzed sales data to develop and implement quarterly and annual branch business plans for maximum profitability and efficiency. • Hired, trained, and coached new and existing employees (4 FTE) to achieve optimal performance parallel to sales metrics, customer service and individuals’ professional goals. • Reinforced operational policies and procedures daily to mitigate risk and ensure audit readiness at any time. • Performed surprise audits and completed various risk assignments. • Received 2018 Annual Pinnacle Award for achieving and exceeding all performance metrics consistently throughout the year. CELINA MORRIS - Page 2 Universal Banker I and II, Longmont, CO, 05/2014 - 04/2016 • Received 3 all-inclusive trips for achieving and exceeding all sales, operational and customer service metrics. • Analyzed personal and commercial accounts/profiles and credit history to determine appropriate product recommendations. • Prospected leads through marketing, cold calls, and probing conversations, executed complete sales cycle. • Balanced branch’s cash tracker, vault, and ATM. EDUCATION Kaplan Financial Education CERTIFICATES • • • Completed 2023 MGIC Underwriting webinars and Fannie Mae online learning courses. Property and Casualty Insurance License. Life and Health Insurance License.