Celeca Andre Alejo

As a versatile and results-driven professional, I bring a wealth of experience across multiple domains, including General Virtual Assistance, Content Moderation, Customer Service, Lead Generation, Shopify management, and Administrative Support.

My goal is to streamline operations, enhance customer satisfaction, and drive business growth through efficient and innovative solutions.

Skills:

General Virtual Assistance: Proficient in managing schedules, handling correspondence, organizing tasks, and providing comprehensive support to ensure smooth daily operations.

Content Moderation: Experienced in overseeing user-generated content, ensuring compliance with community guidelines, and maintaining a positive online environment by addressing inappropriate material promptly.

Customer Service: Adept at delivering exceptional customer experiences through effective communication, problem-solving, and resolving issues with empathy and efficiency.

Lead Generation: Skilled in identifying and nurturing potential clients, employing strategic outreach techniques, and using data-driven approaches to generate high-quality leads and drive sales.

Shopify Management: Knowledgeable in setting up and managing Shopify stores, including product listings, inventory management, order processing, and optimizing the customer shopping experience.

Administrative Support: Capable of handling a wide range of administrative tasks such as data entry, document preparation, and report generation to support overall business operations and ensure organizational efficiency.

With a proven track record in these areas, I am dedicated to leveraging my skills to contribute positively to your team and help achieve your business objectives. Let's collaborate to enhance your productivity and success!

I've also been in the BPO industry for 4 years since I graduated from college and handled several accounts like Amazon Seller Support and AT&T Internet, phone, email, U-Verse, and DirecTV technical support.

I can surely apply most of the skills that I've learned in my previous job in your growing company. I worked in a fast pace and challenging environment, which makes my experience and skills competent. I assure you that I will deliver quality output on every project or task that is assigned to me.

Celeca. 😉