Cecille Dianne Cena

My experience is as follows:

• Collection Specialist who is responsible for collecting payments for customers' unpaid due, updating payment information, offering promotions, and upselling.
• Customer Service Representative who is responsible for answering customers' inquiries, resolving issues, and processing customers' refund, replacement, and return.
• Business Development Specialist who is responsible for reaching prospect leads by cold calling, qualifying them, and nurturing them with company products and services.