Cecilia Saavedra

Here is a list of the jobs I've had and the things I'm capable of.

SYNERGIST CORPORATE SOLUTIONS - 2.5 YEARS

I had an opportunity to work in a clinic based in Perth, Australia as a Virtual Assistant. My tasks include booking of appointments for old and new patients, handling inquiries via live chat and emails, performing admin tasks, and back-office jobs.

• Excellent Excel skills

1. Encoding simple to semi-complex data into spreadsheets

• Well-versed in Best Practice Software
• Familiar with PowerPoint
• Familiar with Jivochat
• Has basic knowledge of Canva
• Proficient in Microsoft Word
• Basic knowledge of Google Calendar
• Well versed in Cutting Edge Software

1. Inputting patient appointment schedules and doctor leaves

• Familiar with Dropbox

1. Collects data for cross-referencing
2. Uploads completed reports

COCA-COLA BOTTLERS PHILIPPINES INCORPORATED - 24 YEARS

My first job after graduating from college. I thought it would be my first and last job, However, the BPO industry had opened an opportunity for me and I started to enjoy my work as a virtual assistant a few years after my retirement from Coca-Cola. I worked as a process supervisor, production supervisor, quality assurance specialist, and quality control technician with

• Worked as Quality Control Technician

1. Perform daily laboratory analyses of raw materials and finished products.
2. Performs calibration of equipment, laboratory glassware, and laboratory testing apparatus
3. Troubleshoots production process problems based on analyses and data interpretation
4. Organize workflow and task schedules to maximize laboratory efficiency (e.g., prioritize sample analysis, assign tasks, preventative maintenance)
5. Conduct hourly, daily, and weekly checks/tests on the pre-process, in-process, and post-process activities to ensure conformance to the company quality standards

• Worked as a Process Supervisor

1. Responsible for area-specific production process management and improvement activities including identification and communication of opportunity areas, meeting daily production goals, and identification and execution of planned improvements
2. Administers company policies, practices, and adherence to standard operating procedures, which includes enforcing and maintaining safety, food safety, and environmental policies and procedures.
3. Apply and implement quality systems (e.g. ISO, HACCP, FOOD SAFETY) and guide others in the development and implementing quality systems
4. Implements ISO 140001, OHSAS 18001, ISO 9001, ISO 22000 programs

• Worked as a Quality Assurance Specialist

1. Utilize SAP software to initiate any discrepancies accordingly to each business unit within the plant accomplishments certificate of recognition skills used ability to multitask.
2. Conducts quality cost analysis, inspection, corrective action planning, customer and consumer satisfaction tracking, internal monitoring in order to detect and correct non-confirming information, material, and processes using quality problem-solving tools.
3. Monitor quality metrics and ensure we run as designed and improve

• Exceptional at SAP

1. Encoding hourly production outputs
2. Encoding daily material yields