Cecelia Ramos

I am a detailed-oriented person. Organized, hardworking, flexible. I am an excellent team player and am able to take instructions from all levels and build up good working relationships will all colleagues. I can handle pressure and have strong convincing power that really helped me in handling difficult and irate customers in my previous job as a customer service agent. I have advanced computer knowledge and I have excellent listening and communication skills. I can work with less supervision. I can manage large amounts of inbound calls in a timely manner. I am keen to obtain new skills and training and have a flexible approach to all work situations, and find it easy to adapt.