I am Cathrina Lim from Philippines and have been in the industry for four years. I am certain that I have the necessary skills and experiences to do the job efficiently and effectively. I was a customer service representative and my primary tasks were responding to email concerns and doing live chat support. I was also an appointment setter/ telemarketer for a medical and insurance accounts. Over the course of my 4-year career service, I've developed a skill set relevant to the Customer Service Specialist which includes creating solution-based emails, timely responses to live chat messages thru customer tickets, and answering phone calls. Overall, I have demonstrated time management, communication and teamwork. I hope you will agree that I am the type of competent and competitive applicant that you are looking for.