OTU CATHERINE DOOWUESE
Zone 6 behind Angelic Worship Center, Dape district Lifecamp, Abuja
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PROFILE
I am a hardworking, versatile administrative personnel with proven organizational skills and experience in handling various office administration duties. I have excellent communication and people skills. I also have extensive strategic planning capabilities and can work well with minimal supervision in both leadership and team roles.
I am resourceful, result-oriented and work with decisiveness and conviction, always ready to learn and improve my skills. I look forward to working in an innovative and dynamic organization that would utilize and further develop my progressive experience and skills.
SKILLS
• Communication
• Time Management
• Organization
• Customer Service
• Microsoft Office Proficient
• Confidentiality
• Scheduling and coordination
• Interpersonal skills
• Data Entry
• Calendar & Email Management
• Attention to detail
WORK EXPERIENCE
1. JJTC TRAVELS AND TOURS
Current position: Reservation and Ticket Agent | March 2022 - August 2023
• Offer advice to clients on destinations.
• Follow up with clients about travel plans and make adjustments as needed, including coordinating with the client’s point of contact as the event approaches.
• Research fare and schedule information.
• Describe trips to clients and give details on any documents required, such as passports or visas.
• Make alternative arrangements if changes arise before or during the trip.
• Provide any and all relevant information, brochures and publications (guides, local customs, maps, regulations, events) to travelers.
2. MAXXI KITCHEN AND EVENTS
Current Position: Personal Assistant to the CEO | November 2020 – January 2022
• Reminding the CEO of important tasks and deadlines.
• Acting as first point of contact; dealing with correspondence and phone calls.
• Booking and arranging travel, transport and accommodation.
• Managing diaries and organising meetings, appointments, events and conferences.
• Typing, compiling and preparing reports, presentations and correspondence.
• Collating and filing expenses.
• Liaising with staff, suppliers and clients.
• Assisted the team in taking rounds at production floor
• Implementing and maintaining procedures/administrative systems.
• Miscellaneous tasks to support CEO.
3. BLACK DIAMOND ENGINEERING COMPANY
Position held: Assistant Safety Officer | May 2020 – June 2020
• Provided assistance to safety manager.
• Assisted safety personnel in preparing safety manuals and guidelines.
• Inspected work area premises for hazardous elements.
• Educated workers and employees on safety aspects.
4. ZURIELLE'S POT (FOOD SERVICE PROVIDER)
Position held: Food Safety Assistant/Brand Promoter | August 2019 – December 2019
• Assisted the Food Safety Officer with all administrative duties.
• Took samples of food products from various places.
• Issued notice for any hazardous food products or raw material and destroying them.
• Employed digital materials such as videos, images and graphic designs to share information about the food products and the company’s services.
• Answered any questions potential customers had about the products and services.
• Processed customers’ payments.
5. NIGERIA CUSTOMS SERVICE HEADQUARTERS, ABUJA
Position held: Administrative Assistant/Officer-in-Charge of Corp Members | June 2018 – May 2019
• Liaised with executive and senior administrative assistants to handle requests and queries from senior directors and managers.
• Organised and scheduled appointments.
• Planned meetings and took detailed minutes.
• Assisted in the preparation of regularly scheduled reports.
• Developed and maintained a filing system.
6. M&J KARU, ABUJA
Position held: Manager | May 2017 – April 2018
• Delegated responsibilities and supervised business operative.
• Resolved conflicts or complaints from customers and employees.
• Analysed information and processes and developed more effective or efficient processes and strategies.
• Generated reports and presented information to upper-level managers or other parties.
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CERTIFICATION
2020
Occupational Health and Safety
2020
Health, Safety and Environment (HSE) 1 – 3
2020
Proficiency Certificate in Workplace Safety and Security
2019
National Youth Service Corps (NYSC) Discharge Certificate
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EDUCATION
2012 - 2016
B.Sc. Economics
Benue State University, Makurdi.
2012
Diploma in Data Processing
Sysdatech Computers
2005 - 2011
West African Senior School Certificate Examination (WASSCE)
Our Lady of Mount Carmel College, Makurdi.
1999 - 2005
First School Leaving Certificate
Model Primary School, Asokoro, Abuja.
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REFEREE
Mr. Yula Zakki Hosea
Mr. Fanyam Aondona
Senior Lecturer; Benue State University, Makurdi
Deputy Superintendent of Customs; Nigeria Custom Service
Mr. Ekpor Edu Lawrence
National Pension Commission