Catherine Waithira Njeri

Catherine Njeri Virtual Assistant EDUCATION PROFILE Detail-oriented and reliable Virtual Assistant with experience in administrative support, email management, scheduling, and social media handling. Skilled in using Virtual Assistant Alison School Social Media Management HubSpot Academy tools like Microsoft Office, Google Workspace, Canva, and Trello to streamline operations and enhance productivity. Excellent communication, organization, and problem-solving skills, with a strong ability to work independently and meet deadlines. Committed to delivering high-quality virtual support to help clients grow and manage their businesses efficiently. WORK EXPERIENCE Diploma in Community Development Jomo Kenyatta University of Agriculture and Technology- The Knowledge Tree International Administrative Assistant June 2024-March 2025 Managed executive calendars and scheduled meetings across various time zones. Oversaw high-volume email communications, filtering and prioritizing messages.Booked virtual appointments and coordinated with clients, suppliers, and internal teams. SKILLS 🔹 E Virtual Assistance Calendar & Schedule Management Email Inbox Organization & Outreach Appointment Setting & Reminders Document Preparation & PDF Conversion Travel Arrangements & Booking Internet & Market Research In-depth Web Research & Data Collection Lead Generation & Contact Sourcing Competitor & Trend Analysis Report Compilation & Presentation Administrative Support Data Entry (Accurate & Timely) File & Document Management (Google Drive, Dropbox) Correspondence & Client Follow-ups Receipt & Expense Processing Social Media Management Content Scheduling & Posting Basic Graphics using Canva Community Engagement & DMs Social Media Audit & Profile Optimization 🔹 🔹 🔹 Maintained digital files, tracked shipment records, and supported logistics coordination. Assisted in preparing documents, internal reports, and professional correspondence. Bright Solution Company Feb 2024-May2024 Executive Assistant Managed complex calendars, scheduled meetings, and organized travel for executive leadership. Drafted internal and external communications including memos, reports, and official correspondence. Coordinated logistics for corporate training programs, board meetings, and regional events. Maintained confidentiality and handled sensitive documents with discretion. Acted as a liaison between executive office and key stakeholders. TonyAsk company Social Media Manager Dec 2023-feb 2024 Created and scheduled content across Facebook, Instagram, LinkedIn, and Twitter. Increased audience engagement by 60% over 12 months through targeted campaigns. Designed event posters, brochures, and visual assets using Canva. Ran email marketing campaigns via Mailchimp and tracked key performance metrics. Collaborated with training teams to promote upcoming programs and success stories. LANGUAGE English REFERENCES Rose Gathoni The Knowledge Tree International/CEO