Catherine Teologo Beltran

Catherine Teologo Beltran

$6/hr
Sales and customer support specialist, Virtual assistant, Data Entry and Order Processing.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
50 years old
Location:
San Pedro, Laguna, Philippines
Experience:
10 years
CATHERINE T. BELTRAN Address: San Pedro, Laguna, Philippines Phone:--MY QUALIFICATIONS PROFILE Dedicated, persistent, and dynamic professional, with over 10-year career chronicled by various successes in business development, sales and marketing, training, and management. Offer high-caliber qualifications in directing multiple teams and projects simultaneously with comprehensive skills in establishing and maintaining productive working relationships among cross-cultural team members associated with the project. Display effectiveness and efficiency in stressful and challenging situations. RELATED EXPERIENCE HOME BASED PROJECT’S Virtual Assistant (Law firm in Nevada, USA) Nov 2017 – April 2018 Email and Calendar management. Manage document received from Medical providers Update the company’s data base system based on the document received. Create and send request letter to the medical providers and follow up via email. Update the Case Manager regarding the status of each client’s. Edit pdf document. Monitor the status of each client’s case. Communicate with the client via email and text messaging. Virtual Assistant (Real Estate Company (IDAHO))  Mar 2016 – Oct 2017 Email and Calendar management. Update Agent’s information to their system used. Data entry Update the daily schedule of the agent’s Create and edit promotional e-flyers Making sales monthly report. Maintain the daily and monthly report of the agents and their sales. Update website information using the CMS. Virtual Assistant (Fitness Company in Canada) Manage Email and doing the inbound and outbound calls. Manage the Trainer’s schedule. Process order’s through their website. Update the daily schedule of the client. Posting ad to Craigslist, Kajiji and others. Create and edit promotional e-flyers. Update website information using the CMS. Jun 2015 – Mar 2016 CATHERINE T. BELTRAN Address: San Pedro, Laguna, Philippines Phone:-- Call Quality Assurance (Senior Care Living)      Jan 2015 - Jul 2015 Listen to recorded call of Family Advisor’s and check if they follow the guidelines in doing the inbound and outbound calls. Answer the Call Quality and Note form for each QA’ed calls per Family Advisor.  Meet the quota per day. Virtual Assistant (Australian Real Estate account) Jun 2014 - Jan 2015 Posting & advertising property listings (on most of the online property listing website in Australia). Advertising and leasing properties (residential & commercial) Telemarketing and lead generation (including direct mail & social media marketing) Lead follow-up and client relationship management (via email, phone, and direct mail) Do some admin works Outbound caller (Sales/Health Insurance) Feb 2013– Jun 2014 Call the possible client’s and offers the health insurance. Follow up call’s to the previous client’s and offer the health insurance to meet the sales quota. Aug 2013–Jan 2014 Outbound caller (Medical records retriever) Call the doctor’s clinic and hospitals; ask for the medical records of the client. Make some follow up calls until they provide the medical records that we are requesting. FILWEB ASIA INC. SAN PEDRO, LAGUNA Sales Jr. Team Leader 2013 Jan 2009–Jun Arranged and gained approval for yearly revenue funds and business plans; developed objectives to attain/surpass expected revenues. Played a vital role in structuring, documenting, and implementing organizational processes and procedures within the Sales Department. Avoided unrealistic anticipations of potential clients with regard to their wants and needs by certifying adequate checks and balances within the sales procedure. Established, recorded, and executed professional training for both sales representatives and staff. Plan, organize, direct & control the sales to meet the objectives Monitor each sales person’s daily performance and compare it with those months’ objectives. Maximize the potential of each employee CATHERINE T. BELTRAN Address: San Pedro, Laguna, Philippines Phone:-- Coach sales team Supervise the sales floor Work to improve the sales skill, managerial skills and product knowledge. Sales Representative Jun 2007-Jan2009 Accept inbound calls Do outbound calls to market the product. Accept escalation calls Reach for the individual monthly quota.  Do some marketing strategies. ALL EVENTS GROUP SAN PEDRO, LAGUNA Sales Representative Jun 2006 – Jun2007 Assigned to sale the event designated to each and every one. Build data to be used to sale the event. Confirm all information from the possible attendees for event. Send invitation letter and follow up every now and then. Database Leader Get the instruction from the Director. Analyze the project before given to respective database researcher Make a schedule per project. Supervised every now and then all the database researcher if they meet the KPI’s (quota). Advise the group (database researcher) what will be the easiest way to run the project. Database Researcher Assigned to build data from the Marketing Brief given by the supervisor. After building data, we need to call all the data build to confirm if the data build is all correct. Consolidate all the data before sending to Singapore office. GARMENTS ASIA INC.  Merchandiser Bulk production PARAÑAQUE, MANILA May 2005 – Jun 2006 Received order from buyer and schedule the materials and production to meet the due date of the buyer. Prepare the Order Details and route to the concern dept. Schedule the production to prepare the swatch card for approval before cutting. Communicate with the trading office of the buyer for the additional info for the bulk shipment. Communicate with the Inspector for the schedule of inspection. Prepare the production status, and monitor it from time to time. Prepare the shipping notice for the bulk shipment. CATHERINE T. BELTRAN Address: San Pedro, Laguna, Philippines Phone:-- T&P FASHION INC.  CARMONA, CAVITE Merchandiser Bulk production   Nov 2004 – Apr 2005 Received order from buyer and schedule the materials and production to meet the due date of the buyer. Prepare the Order Details and route to the concern dept. Schedule the production to prepare the swatch card for approval before cutting. Communicate with the trading office of the buyer for the additional info for the bulk shipment. Communicate with the Inspector for the schedule of inspection. Prepare the production status, and monitor it from time to time. Prepare the shipping notice for the bulk shipment. Development Sample Directly communicate with the trading office of the buyer for development info. Check the making and information needed for the development. Schedule the development meeting with R&D. Check the buyer’s info and materials to be used if available in WH. Prepare the Sample requisition and schedule the shipment. MERITLUX INC.  STA. ROSA, LAGUNA IE Staff Information Technology Staff May 2001-Mar 2002 Jun 1998 – May 2001 FASTRACK DATA MGMT.  MANILA Document Analyst May 1996 – Sep 1997 EDUCATION 1992 – 1996  1982 – 1992  Letran College Bachelor of Science major in Computer Mgt. Liceo de San Pedro   Intramuros, Manila San Pedro, Laguna Primary and Secondary PERSONAL INFORMATION A Filipino Citizen, born last June 04, 1975, 42 years old, 5’6” in height, married and a Roman Catholic. Loves to read books and cook.
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