Catherine A. Tamondong
Blk14 Lot 21 Heroesville 1, Brgy. Gaya-gaya, San Jose Del Monte,
Bulacan 3023 Philippines
Mobile: -
Email :-LinkedIn : www.linkedin.com/in/chubbyme-67a3b9214/
Objective:
To secure a position with opportunities for growth and advancement.
Skills :
*Email handling
*Calendar Management
*Internet Research
*Basic WordPress Management
*Social Media Management
*Google Management
*Transcription
*Data Entry
Tools:
*Microsoft Office
*Google Docs & Sheets
*WordPress
*Acuity
*Quote Rush
*Adobe Acrobat
*Communications – Zoom, Skype, Microsoft
Teams, Ring Central)
*SMM – FB, LinkedIn, IG
*PowerPoint
*Task Management – Trello, Zapier, Asana)
* Salesforce Lightning
*GoDaddy
WORK EXPERIENCE:
VERITAS FINANCIAL GROUP- Florida, USA
October 2020 – June 2021
Virtual Assistant
➢ Monitoring of email on daily basis ( Email Management).
➢ Preparing of quotations ( Homeowners & Auto-Insurance using Quote Rush)
➢ Delegate any request that requires discussion of coverage. Update clients on
the status of their requests via text/mail.
➢ Schedule house inspection and evaluate the result of inspection prior to
submission to carriers.
➢ Update all contacts into Salesforce including clients information and daily
update of activity per client profile.
➢ Help agent acquire appointments by cold calling/prospecting and posting
schedule thru Acuity Calendar.
➢ Cross sell services to existing clients
➢ Follow internal guidelines of carriers.
➢ Inform account manager of any important notes from carriers underwriter
➢ Provide solutions to clients billing and change request.
FARMERS INSURANCE- (WFH)
Appointment Setter – Homeowners Insurance & Auto-Insurance
July 2020 – September 2020
➢ To perform cold calling for prospecting.
➢ Obtain personal information if the customer agreed to the offer
➢ To meet quota for the day (8 appointments per day)
➢ Maintain quality result by obtaining complete personal information.
IMAGE CREATIVE DESIGN PTE LTD – Singapore
Senior Design Manager: August 2016 – September 2017
LIVING GAIA INTERIOR PTE LTD. – Singapore
Sales Senior Design Consultant : December 10, 2014 -July 2016
HOME SUCCESS PTE LTD - Singapore
Sales Senior Design Consultant : August 2013 – June 2014
Weiken.com Interior Design - Singapore
Sales Design Consultant – April 2011 – June 2013
Ideal Call - Singapore
Telemarketer – May 2009 – April 2011
ACE INSURANCE - Singapore
Telesales – PAP – November 2008 – May 2009
HSBC/HDPP GSC – Philippines
Associate – Collection – February 2008 – October 2008
ICT GROUP SERVICES- Philippines
Team Coach – January 2006 – February 2008
WEST CONTACT SERVICE - Philippines
Ad Reviewer – September 2005 – January 2006
JACINTO STEEL - Philippines
Sales Representative – January- May 2004
TRI- ALPHA CORPORATION- Philippines
Administrative Assistant – 1998 - 1999
E-SY CORPORATION - Philippines
Sales Representative – 1996 - 1998
PHILITALIA INC. - Philippines
Sales Executive -
Certification
Basic Insurance Concepts and Principles
Singapore College of Insurance
20 November 2008
Personal General Insurance
Singapore College of Insurance
25 November 2008
Educational Attainment
Vocational - Orientcare Center for Care &
Alternative Healing Arts
Professional Caregiver
College
EARN COMPUTER SCHOOL
Cubao, Quezon City
Office Management
Secondary Eureka High School
Philippines
Intermediate H. Valdez Elementary School
Philippines
Primary
Mount Carmel School
Philippines
-
March – September 2003
1990 - - - – 1985
Personal Information
I’m 47 years old, born on May 19, 1974 at Quezon City, Philippines. Single with
dependents. Christian.
“It is not what you see on someone else’s accomplishments but on what you
believe you can achieve on your goal with determination, hard work,
discipline and going the extra mile. The passion of doing what you love
represents what you are.”
