I am a customer service professional with over 10 years of experience specializing in escalations and technical support. Recognized for delivering an exceptional customer experience, I excel at problem-solving, effective communication, and turning negative situations into positive outcomes.
I bring strong expertise in de-escalation, technical troubleshooting, and client support—ensuring customer satisfaction while building lasting relationships. Passionate about creating world-class experiences, I am now looking for new opportunities to apply my skills in helping businesses deliver outstanding service.