Catherine Ogbole

CATHERINE OGBOLE +1 --| Toronto, Ontario |linkedin.com/in/catherine-ogbole-6b- PROFILE SUMMARY Dynamic Business Development Manager with a proven track record of cultivating robust client relationships and driving revenue growth. Seeking to leverage my expertise in lead generation, customer relationship management, project coordination, and administrative support to excel in a virtual assistant role. Possessing a strategic mindset and a keen eye for detail, I am adept at identifying opportunities, streamlining processes, and delivering exceptional results. With a strong foundation in business development and a passion for delivering top-notch assistance, poised to contribute effectively to virtual teams, ensuring seamless operations and exceeding client expectations. CORE COMPETENCIES  Administrative Support  Project Management  Business Management  Customer Relationship Management     Lead Generation Email Management Continuous Improvement Business Development     Social Media Management Account Management Team Building Strategic Communication PROFESSIONAL EXPERIENCE General Virtual Assistant – Hiremote Africa May 2023 – Present  Collaborated with cross-functional teams to streamline processes and enhance workflow efficiency, contributing to improved project outcomes and overall client satisfaction.  Achieved improved email organization and improved client communication by efficiently managing email communications, prioritizing and classifying messages, replying on customers' behalf when necessary, and guaranteeing prompt follow-ups.  Demonstrated exceptional customer relationship management by promptly addressing client inquiries, resolving concerns, and maintaining open lines of communication, resulting in heightened client satisfaction and retention.  Proficiently conducted lead generation activities, consistently identifying and qualifying potential clients through targeted research and data mining, resulting in increased business opportunities.  Utilized project management tools to successfully organize and monitor project activities, deadlines, and milestones, ensuring that projects were completed quickly and to the satisfaction of the customer. Business Development Manager – West Africa Fender April 2021 – Till Date  Cultivated and nurtured robust relationships with new and established clients in the upstream/downstream Oil and Gas, Maritime, and Regulatory sectors, fostering trust and enabling effective collaboration.  Leveraged an extensive network to gather comprehensive local and international industry insights, knowledge, and valuable contacts, enhancing the company's competitive advantage.  Engaged in proactive and clear communication with both local and international clients, addressing operational and business requirements promptly and effectively, resulting in enhanced client satisfaction.  Identified and assessed strategic business opportunities aligned with the company's growth objectives, employing a strategic mindset to drive revenue generation and overall business expansion.  Spearheaded strategy formulation and conducted thorough intelligence gathering in both existing and emerging upstream and downstream markets, facilitating informed decision-making and maximizing market penetration.  Supervised the rigorous gathering of commercial and technical credentials for each contract, using risk-reduction strategies to improve the company's bid quality. Business Development Executive – Melios Limited Jan 2019 – Sept 2020  Systematically handled the issuance and renewal of all necessary business permissions and licenses, guaranteeing complete compliance with legal requirements and preserving the company's legal standing.  Actively represented the company as a knowledgeable ambassador at various workshops, seminars, and stakeholder meetings, contributing to industry discussions and expanding the company's network.  Strategically presented the company's comprehensive range of services and products to upstream clients, effectively conveying value propositions and fostering client engagement.  Thoroughly reviewed and meticulously drafted contracts on behalf of clients, demonstrating keen attention to detail and legal acumen to ensure favorable terms and risk mitigation.  Generated comprehensive reports detailing the company's achievements and identified areas for improvement, facilitating datadriven decision-making and continuous enhancement of operational efficiency EDUCATION  Bachelor of Science, Biochemistry – Afe Babalola University, Ado-Ekiti. TRAINING AND CERTIFICATION  General Virtual Assistant – Hiremote Africa 2015    Risk Assessment and Fire Safety – British International Safety Organization. Uk Risk Assessment and Fire Safety – Department of Petroleum Resources, Nigeria Basic First Aid and CPR – Novelle Center, Nigeria