Corpuz, Catherine Ong
Address: Unit 7 Ramos Bldg. Fb. Javier Compound Caniogan Pasig City 1606
Mobile #: -
Email:-
OBJECTIVE
To work in an environment that challenges me to continue learning, at the same time be able to help and learn as much as I can from my work and surroundings. To create a workspace that is for continual growth with opportunities for advancements. Add to the organization with my enthusiasm, commitment, and great interpersonal skills.
EDUCATION
San Sebastian College Recoletos-Manila
Bachelor of Science in Tourism Management
Claro M. Recto, Metro Manila, Philippines -
WORK EXPERIENCE
PSG Global Solutions
BTTC San Juan, Ortigas Avenue, San Juan
Senior Recruiter / Credentialing Specialist
December 2015 – Present
Duties & Responsibilities:
Recruiting:
Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews
Sets up interviews between candidates and hiring managers
Is involved in recruiting passive candidates, through phone calls, emails and general relationship-building.
Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions
Credentialing:
Creates and carries out various credentialing processes in relation to physicians, medical assistants, and various other healthcare professionals.
Constantly collect and process significant amounts of verification and accreditation information, and thus must constantly maintain and update accurate databases for both practitioners and facilities.
Prepares own records for regular auditing, as well as maintain close communication with all appropriate practitioners to ensure that records are up-to-date and consistent.
CONVERGYS CORPORATION, PHILIPPINES
Vertex One, Felix Huertas Rd, Sta. Cruz Manila
Technical Support Representative
September 2013 – November 2014
Duties & Responsibilities:
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
Improves client references by writing and maintaining documentation.
Installed software, configured and tested customer PC’s.
Worked closely and effectively with vendors to replace/repair defective hardware and software.
Instructed and trained end-users regarding computer literacy.
TELETECH PHILIPPINES
Eco Plaza Bldg. Pasong Tamo Ext. Makati
Human Capital Coordinator / Project hired
December 2012 – April 2013
Assisting with the day-to-day efficient operation of the HR department
Serve as the first point of contact for employees' inquiries via email and phone, on matters pertaining to benefits, time-off, and other related inquires
Assist with benefits regulation compliance and annual benefits renewals.
Assist with the coordination and administration of open enrollment
New hire orientation
Oversee background checks
Coordinates upkeep for onboarding, offboarding, promotions, and step increases
Assist with the upkeep of electronic and physical employee files and HR systems.
Issue quitclaims and final paychecks to departing employees.
Provide general administrative support as needed.
STARTEK PHILIPPINES INC.
Eton Cyberpod Cor. Edsa Ortigas
Business to Business Technical Support for International Telco
July 2012 - November 2012
Duties & Responsibilities:
Provide professional customer support by telephone and email.
Resolve customer issues and queries promptly and efficiently.
Contribute to the achievement of team goals and service level targets.
External communication to clients of requirements for individual registrations, technical updates or industry developments relevant to their business.
Developing and maintain professional customer relationships to improve the flow of communication, understanding and increased loyalty to the business
Ensure an accurate log/record is kept of all processes.
MANILA POLO CLUB
Mckinley Road, Forbes Park Makati
HR Clerk / Project Hired
March 2012 – June 2012
Duties & Responsibilities:
Answering employee questions
Processing incoming mail
Creating and distributing documents
Providing customer service to organization employees
Serving as a point of contact with benefit vendors/administrators
Maintaining computer system by updating and entering data
Setting appointments and arranging meetings
Maintaining calendars of HR management team
Compiling reports and spreadsheets and preparing spreadsheets
Personal Data
DATE OF BIRTH:June 12, 1991
PLACE OF BIRTH:Manila
AGE:25
NATIONALITY:Filipino
CIVIL STATUS:Married
RELIGION: Christian
Character References:
Rebecca Z. Encabo
HR Manager
Teletech Philippines-
Joane Rachel Agbada
Team Leader
Convergys Philippines-
