Catherine Nyaruiru

Resume An open-minded charismatic individual, who eludes positivity and enthusiasm even in routine tasks. I am highly organized, efficient, with exceptional communication and interpersonal skills allowing me to keep calm in the face of adversity while exercising my excellent customer service competencies. Experience July 2020 - Present: ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Jan 2016 – July 2017: ▪ ▪ ▪ ▪ ▪ Call Centre Associate Tiny Totos Kenya Handle inbound/outbound calls from partner day cares, clients and stakeholders. Conducting phone surveys and follow-ups. Scheduling and managing calendars to improve overall team performance using google calendar. Maintain contact list of clients, vendors and partners using MS Office. Coordination of virtual meetings with current technologies. Email and instant messaging communication. Running day-to-day office operations. Organization of company events and initiatives. Account’s Assistant & Office Administrator Decoded Solutions Limited Worked with QuickBooks, spreadsheets, sales and purchase ledgers and journals. Reconciling financial accounts and direct debits. Facilitating the accurate and timely writing, editing, and preparation of report from draft to final copy and distribution. Sorting out incoming and outgoing daily post and answering any queries. Processed expenses including payroll processing. Nov 2012 – Sept 2015: Executive Assistant to CEO & Office Administrator Electrogen Technologies Int. Ltd ▪ Coordinated company projects and events. ▪ Provided executive-level administrative support to the CEO while exercising utmost discretion. ▪ Interdepartmental communications and reporting practices. ▪ Organized travel arrangements, corporate agendas, and itineraries. ▪ Prepared and maintained weekly attendance and annual vacation records of employee. Cathy Munuthi Executive Administrative Assistant Address Information Personal P.0. Box 680 - 00217 Limuru, Kenya Telephone - E-mail-LinkedIn Catherine Nyaruiru Social Media Catherine Nyaruiru Skills & Competencies Business process improvement Vendor management Customer service operations Sales analysis Product marketing and placement Market Research Administrative services Business accounts reconciliation Strategic planning & thinking Teamwork & collaboration Communication technology implementation Interests Organizing Avid jogger Travel Journaling Languages English Swahili Education Jan 2008 – Dec 2011: St. Paul’s University Bachelor of Arts Degree in Business Administration Jan 2007 - Dec 2008: Institute of Advanced Technology Certificate in Computer Applications Jan 2003 - Nov 2006: Mary Leaky Girl’s High School Kenya Certificate of Secondary School Education Certifications Diploma in Holistic Massage and Reflexology Certificate of participation and Attendance: - Green and Gold Consultancy Ltd. (2013) Certificate of Merit