- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 53 years old
- Location:
- Las Pinas , NCR, Philippines
- Experience:
- 10 years
Professional Experience:
Aug 2015-Oct 2016
Customer Service Representative
Telstra powered by Teletech
Serves as a consultant for Dedicated Moves team department
Process all types of telecommunication orders such as home phone connection, bundle connections, pay tv and mobile connection.
Answers quarries of all customers based in Australia, accepts online payments, process moving services of customers from one address to another.
Feb 2008 - Aug 2013
On line English Teacher
Duzon EnH
On line English teachers for Koreans. Handles 10-12 students a day. Follows a teaching material called TBLT on a 20 mins/ student basis.
(Task Base Learning Technique).
Handles students from pre-school, elementary, high school, college, employees and retired individuals.
Adept in teaching basic to business English.
Evaluates and checks theme writing compositions of Korean students from Elementary to High-school students. Assists college students in preparation for IELTS and TOEFL exams.
April 2004 - April 2005
Customer Database Management Assistant
Bristol Myers Squibb-Mead Johnson
Makes 40 outbound calls/day to members of the Mead Johnson Family Beginnings Program. Counsels mothers regarding pre-natal and post natal. Provides informations and benefits of Mead Johnson products. Answers querries about nutrition, natal and maternal concerns.
March1999 - May 2000
Medical Receptionist Asia Pacific Diagnostics and Medical Services
Provides assitance to doctors, medical technologies and clients regarding all medical prodedures. Data encoding and filing of patients personal and medical records. Basic Cashiering. Screens and answers all phone calls and mails. Coordinates all health insurances of patients.
Trained in Cairns, Australia.
Education
1997
Fatima Medical College
Bachelor's/College Degree in physical therapy
Skills
Driving, Teaching English, Hosting Skills, Organizing Events,
Singing And Dancing, MS office
Languages
Excellent in spoken and written:
English and Filipino
Objective:
To render an excellent customer service assistance using my acquired skills academically and experience.
Interpersonal Trait and Attitude
1. Adept in the multicultural environment
2. Adept in the medical and health related environment
3. Has received training for Customer relations Abroad (Australia)
Personal background:
Female
Married with 2 children
Born again Christian
