Catherine Muiruri

Curriculum Vitae Personal Data Surname, First Name: Muiruri, Catherine Wanja Addresses: 18859, 00500 Nairobi, Kenya Mobile Number:- Date of Birth:14th May 1986 Place of Birth:Uasin Gishu, Eldoret Marital Status:Single Email Address- Education 2017 to 2020: Moi University – Undergraduate in Bachelor of Business Management (Purchasing and Supply Chain Management) 2014 - 2015: Kenya Institute of Management -Diploma in Business Management (Purchasing and Supplies Option) 2010 -2011:KASNEB (Kenya Accounting Technicians Certificate KATC Option) -:KASNEB (Certified Public Accountants –Section I) 2005 – 2007:Computer Pride (Management Information Systems Option) Work Experience 5 Years + September 2017 to 2020:BASF East Africa Limited – EB (Construction Chemicals Section) Position: Customer Service-Sales Department, Logistics and Supply Chain Responsibilities: Effective Customer Order Management, compilation of pro-forma invoices, checking product availability, order entry, keeping the customer updated as to the order status, by interfacing with the Production and Sales Team. • Coordination of customer enquiries and routing queries to the appropriate department/responsible person and provide feedback to the customer timeously. • Proactively support Credit Management to ensure minimal dunning issues and effective credit limits on customer accounts as well as resolving account related queries in alignment with the sales team and regional Credit Management team. • Processing Non-Conformances with relations to the customer returns and credit notes through the NCM or other applicable systems. • Ensuring Customer and Product Master data is up to date and correct at all times. • Handling of customers sample request and ensuring timeous delivery of sample to the customer • Maintaining up-to-date document filing system. • Ensuring effective Purchase Order Management to ensure that product is available at the right place at the right time. Organising for transportation inbound and outbound to the local customer and for exportation of products. • Taking responsibility for and resolving all sales and customer related queries through the available BASF channels and platforms. • Providing customer support to EB sales team • Reporting on relevant order management KPI’s to Country management team Ensuring adherence to and compliance with all BASF guidelines and procedures. Acting Administration Manager Performing administrative functions such as filing, photocopying, collating and faxing of documents. Ensuring that permits and certificates are updated on time from the authorities. Effective coordination and scheduling of inhouse and external events e.g. trainings, meetings bookings Coordinating mail flow in and out of the office. Monitoring, screening and forwarding incoming emails (on the general BASF Email). Answering, screening and forwarding any incoming phone calls while providing basic information when needed. Arranging local travel and accommodations for the Business Unit. Serving Visitors, welcoming and directing them to their hosts. Maintaining security by ensuring that the visitors are accompanied by their hosts at all times. November 2010 to September 2017: Orbit Chemical Industries Ltd (Now Orbit Products Africa Ltd) Position: Purchasing Officer Responsibilities: Obtaining quotations, placing orders and co-ordination of their timely dispatch to suppliers while ensuring that goods purchased are to specification in terms of quality, quantity and within delivery timelines and inspection of the completed roads before payment. Managing the administrative process throughout the duration of the tender preparation of the all documentation until the award of the contract. Following up with suppliers and manufacturers on delivery of goods through a call-off schedule communicated while sending the monthly requirements. Communicating to the suppliers on any complaince from the material users and the quality control team. Ensuring that internal control systems and best practice frameworks are in place to eliminate deficiencies and deliver value for money. Negotiate with suppliers to obtain the best possible purchasing terms and conditions and trouble shoot client issues in a timely and professional manner. Maintain appropriate records to ensure that the procurement process, decision, and contractual agreements are accurately documented for accountability and audit purpose. Ensure timely and accurate processing of client invoices. Maintain thorough procurement files as outlined in the procurement policy and based on the need. Maintain the filing of both hard copy and soft copy of the ongoing and complete procurement requests with all the supporting documents as required. Receipt and issue of goods from the store and stock taking. Training and supervising other staff’s work. Control spend and build a culture of long-term saving on procurement costs. Receiving of goods in the system, matching of invoices/deliveries and booking them in the system. Achievements Conducting a research to ascertain the best products and best suppliers in terms of quality, Lead times, delivery schedules and value. Successfully supports the firm’s operations with uninterrupted flow of material, services, buy competitively, and minimize inventory investment ,loss as well as develop reliable and effective supply sources. Managed to negotiate on prices and getting into contracts with new suppliers and manufacturers. Successfully monitoring the quality of goods and services through the use of the Quality Control team. Streamlined filing in procurement Department by utilizing knowledge and skills in corporate company filling system and computerized management of secure registry and timely retrieval of vital information in a secure manner. Demonstrated professional etiquette and manners when interfacing with suppliers and customers which resulted in improved feedback from suppliers and customers. Acquired Skills Organization, Supervision and Leadership skills. Analytical skills to work with multiple stakeholders and provide required reports. Experienced in working with ERP systems i.e. SAP. Knowledgeable with the Public Procurement Act and regulations. Ability to develop specifications to describe the type and characteristics of merchandise and raw materials which will meet the customers’ requirements. Analytical, Negotiation and Computer skills. Strong ability to work as part of a team and coordinate with project personnel both internally and externally. High level of integrity and honesty. Hobbies and Interests Community Social Responsibility| Socializing| Traveling and Reading Referees Mr. David King’ori Systems & Logistics Manager Orbit Chemicals Industries Limited Kenya Mobile: -- Mr. Newton Kamau Abraaj Capital Associate Mobile: -- Availability: Upon Two Months’ Notice | Salary: Negotiable