Catherine Markines Sevilla

CATHERINE MARKINES SEVILLA--Brgy. Combado, Maasin City, Southern Leyte, Philippines Personal Information Birthday: August 23, 1995 Height: 5'3 Weight: 68kg Sex: Female Mother's Name: Chona Markines Father's Name: Reynaldo Markines _____________________________________________________________________________________________________ Education College: Saint Joseph College Maasin City Bachelor of Science in Business Administration Major in Financial Management October 2016 High School: Saint Joseph College Maasin City March 2012 Elementary: Maasin Central School Maasin City March 2008 ________________________________________________________________________________ Work Experiences Human Resources Supervisor Virtual Staffing Solutions Ormoc City June 2022-June 2024 Builds strong relationships with operations partners, HR colleagues and experts, and other business partners to jointly deliver business objectives and resolve issues ● Supports operations management in action planning related to employee engagement and morale ● Delivers Human Resources products and services, including labor agreements, in accordance with applicable employment laws, regulatory agencies, regulations, policies, and practices ● Analyzes data and uses technology to proactively identify and diagnose business needs / opportunities and develop solutions to meet those needs ● Supervises a team of HR coordinators in Ormoc ● Supports HR efforts related to investigations, governmental inquiries / charges, grievance resolution, performance and absence management, complaints of unfair employment practices / discrimination, and disciplinary action ● Providing direction to Facility Management in interpretation and application of employee-related policies, practices and procedures, international laws if applicable, governmental regulations, and internal investigations to enhance consistency and maintain and improve the work environment of the facility ● Provides support and guidance to managers regarding employee relations issues ● Administer health and life insurance programs ● Plan quarterly and annual performance review sessions ● Inform employees about additional benefits they’re eligible for (e.g extra vacation days) ● Update employee records with new hire information and/or changes in employment status ______________________________________________________________________________________ ● Human Resource Generalist Virtual Staffing Solutions Ormoc City January 2022-June 2022 ● ● ● ● ● Administer health and life insurance programs Plan quarterly and annual performance review sessions Inform employees about additional benefits they’re eligible for (e.g extra vacation days) Update employee records with new hire information and/or changes in employment status Maintain organizational charts and detailed job descriptions along with salary records Generating official internal documents such as offer letters, appointment letters, salary slips and warning letters ● Creating onboarding plans and educating newly hired employees on HR policies, internal procedures and regulations ● Maintaining physical and digital files for employees and their documents, benefits and attendance records ● Creating employee engagement plans, getting necessary budget approval and initiating activities ● Performance management ● Taking appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances ● Process employees’ queries and respond in a timely manner ● Stay up-to-date and comply with changes in labor legislation ______________________________________________________________________________________ ● Human Resource Specialist Virtual Staffing Solutions Ormoc City September 2021 ● ● ● ● ● ● Plan quarterly and annual performance review sessions Update employee records with new hire information and/or changes in employment status Maintain organizational charts and detailed job descriptions along with salary records Forecast hiring needs and ensure recruitment process runs smoothly Develop and implement HR policies throughout the organization Process employees’ queries and respond in a timely manner ____________________________________________________________________________________ Human Resource Business Partner Chuliante Marketing Corporation Ormoc City February 2021-October 2021 ● ● ● ● ● ● ● ● ● ● ● ● Prepares shop weekly incentives. Coordinates with Peso office of company's job vacancies for job posting and referrals. Prepares tarpaulin layout of job vacancies. Posts job vacancies thru online job posting sites and social media. Screens and schedules exam of applicants. Conducts initial interview of applicants. Substantiates applicant’s skills by administering and scoring test . Conducts background checking of applicants. Prepares job offers and employment contracts. Conducts orientation of newly hired (On-boarding). Processes SSS/PhilHealth/HDMF/TIN requirements. Processes SSS claims benefits. Memo encoding and cascading. Coordinates with department heads on timely submission of IRs . Prepares and serves Notice To Explain to the subject employee. Facilitates admin hearing (schedule & notice). Guides department heads on conducting admin hearings. Guides department heads on employee discipline. Recommends decisions on employee discipline results. Prepares performance evaluation forms and evaluation results. Assists department heads in conducting performance evaluation. Assists newly hired insurance enrollment requirements. Prepares accident insurance claims. Prepares weekly/monthly attendance monitoring of motor pool employees and tractors. ● Updates 201 Files and employees master list. ● Prepares cash advances of shop employees and tractors . ● Assists motor pool and trucking employees' concerns. ● Conducts interviews of security guards. ● Coordinates with security agencies all matters concerning security guards. ● Reviews security agencies billing. ● Checks guards attendance. ● Reviews daily guard patrol report. ● Prepares weekly security guards incentives. ● Recommends business process enhancement, development, implementation of policies and procedures . ● Recommends employee retention programs (e.g. incentives, benefits, training and others). ● Performs other tasks as needed and required. ______________________________________________________________________________________ ● ● ● ● ● ● ● ● ● ● ● ● Technical Support Representative Quickbooks Intuit Concentrix Cebu I.T Park, Cebu City June 2018-April 2019 ● Answer incoming phone calls and provide support to callers experiencing computer ● ● ● problems of all kinds. Resolving customer inquiries/requests Developing and maintaining accurate files Ensuring customer requests are handled in an appropriate and timely manner ● Provide cutting-edge service in a friendly, confident and knowledgeable manner ________________________________________________________________________ Field Supervisor Peoplelink Service Cooperative/Citihardware Leyte and Samar Area of Citihardware January 04, 2018 - May 2018 ● ● ● ● ● Conduct Pre-employment orientation to newly hire’s: a) People link Policy b) Store Policy (Citihardware) - admin & timekeeping policy c) Validate completion of new hire pre employment requirements for 201 file d) facilitate for contract signing, issuance of co ID and buffer cards of new hires. Monitor covered branches based on approved schedule of visit/routes. Assist on dissemination of store policy to all resources. Assist on TL concerns about work instruction to concern resources. Follow up payslip (soft copy) distributed thru individual personal email account. ____________________________________________________________________________________ Human Resource Staff Citihardware Maasin Maasin City May 16, 2017 – January 03, 2018 Perform administrative duties, such as maintaining employee database and sorting emails for the HR department ● Maintain proper records of employee attendance and leaves ● Assist HR Manager in policy formulation, hiring and salary administration ● Submit online job postings, shortlist candidates and schedule job interviews ● Coordinate orientation and training sessions for new employees ● Ensure smooth communication with employees and timely resolution to their queries _____________________________________________________________________________________ ● Check-out Checker Citihardware Maasin January 16, 2017 – May 15, 2017 Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. ● Duties are primarily clerical by nature. Includes workers who collect and keep record of samples of products or materials. __________________________________________________________________________________ ● Government Internship Program Provincial Capitol PGSO Department Maasin City Southern Leyte November 2016 ● Assist the regular employees from the paper works in accounting and COA. __________________________________________________________________________________ Character References ● Brenda Balanza Peoplelink Services Cooperative Account Manager /- ● Ruselle Villa Virtual Staffing Solutions HR- Compensation and Benefits /- ● Marichu T. Darang Virtual Staffing Solutions HR Manager /- ● Mitchell Ann Tan Virtual Staffing Solutions Accounting Officer- ____________________________________________________________________________ Trainings and Seminars Time Management Training Recruitment Management Training Performance Management Training