Catherine Mae Salva

Catherine Mae Salva Career Objective(s): 155-A Pag-asa Street, Buhangin, Davao City, Philippines, 8000 ▪ To be involved in work where I can utilize skill and creatively involved with system that effectively contributes to the growth of the company. ▪ To enhance my working capacity, professional skill, business efficiency and serve my company in best possible way with sheer determination and commitment. ▪ To give my best in my professional pursuit for overall benefit and growth of the company that I serve by facing the challenges that will show my caliber and gain some experience. Educational Background:- Tertiary Holy Cross of Davao College, Inc. Sta. Ana Ave., 8000 Davao City Bachelor of Science in Accountancy Secondary Holy Cross of Agdao R. Castillo St., Agdao, Davao City Elementary Lamb of God SPED Academy Orchid Road, Buhangin, Davao City - SkypeID: ktmeehkashi Skills and Qualifications (Software): ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Computer literate in MS Office: Word, Excel, OneNote and Power Point; Smartsheet. Xero Accounting Software, Quickbooks, Zoho (People, Creator), Propertyware, TOPS, CINC Todoist, Hubstaff, LinkedIn, Freshdesk, Sierra Interactive, DocuSign, Dotloop, Mojo, Sisu Mailchimp, Active Campaign, Canva, Social Media Marketing & Ads Management EZ Coordinator, Realty Apx, Referral Maker, FMLS, Pinergy LMS, Rentometer Google apps, Slack, Zoom, Dialpad, RingCentral, Ooma Office Sharp, quick learner; self-starter; willing to get involved. Equally effective working independently and in cooperation with others. Conscientious and thorough with detail. Work Experiences: Admin Support Exit Flagship Realty 1221 Caraway Ct, Suite 1050 Upper Marlboro, MD 20774 Tasks: • • • • • March 2022 - Present Google Calendar Management CRM Management Dotloop Entry Management Real Estate Agent Record Management Zoom Meetings Property Management Company (Residential, Commercial, HOA) Client Services Assistant / Sales & Client Services Manager / Business Operations Manager Property Management Inc. of Greater Boston 400 Trade Center Suite 5900 Woburn, MA 01801 March 2018 – March 2022 Tasks: • • • • • • • • Team Management – Residential and HOA Customer Service Escalation Support Responsible for Keeping the Financial Reports Accurate Daily Bookkeeping and Data entry Business Letters – Business Writing and Research Manage Company’s Financials and Provide Accurate Reporting of the Financials Scheduling Client Appointments and Meetings Review of Email Marketing Campaigns; Social Media Marketing Management Real Estate - Transaction Coordinator RCM National Realty/Sims Group Realty 3525 Piedmont Rd, NE Suite 700 Atlanta, GA 30305 August 2017 – January 2018 Tasks: • • • • • • Inbound and Outbound Calls and Emails (Clients, Co-agents, Other parties involve in the contract) Setting up Deadlines, Appointments through Google Calendar Organizing Folder for Contracts in every Transaction Data Entry: Filling Up Necessary Information in the Contract Updating Real Estate Agent’s MLS accounts. Meeting deadlines for important dates in the contract Admin Assistant Ausphil Sara Group, Inc. Unit 1, 2 and 3 2nd Flr., Star Pacific Plaza Buhangin, Davao City January – July 2017 Tasks: • • • • • • • • • • Inbound and Outbound Calls and Emails (Clients, Suppliers, Other parties) Prepare ASIC Statement to be sent to clients Prepare Xero Invoices for Service Fees to clients Prepare and Pay Monthly Company Expenses Planning with Team for Company Events Make Video Tutorials for Admin Tasks Come up with a system to ease process of work. Quotation Queries Company Equipment Inventory Budgeting Company Monthly Expenses Company Secretary / Accounting Personnel ECCS Enterprises Door 6 Omnor Bldg., Phase 2 Diho Subdivision, Diversion Road, Buhangin, Davao City March - December 2016 Tasks: • • • • • • • • Sell products to walk-in customers. Take in charge of Employees’ attendance. Record Sales and Expenses of the Company. Prepare and pay Government Fees (SSS, PHIC, BIR, etc). Receive calls for customer inquiry and other parties. Call and follow-up customers with outstanding balances. Take in charge of customer complaints. Daily Bookkeeping and Money keeper. Customer Service Representative Convergys Abreeza Corporate Center, Bajada, Davao City Tasks: • • • • • Receive Inbound calls from customers. Take in charge of customer complaints. Process Refund, Credit or Delivery of Order. Report Transaction through Memo/Notes. Assist Customer queries. October 2015 – January 2016