Catherine Joy
Cardano
ONLINE COMMUNITY MANAGER
Brand Communication Strategist
WORK HISTORY
Online Community Manager
CONTACT
--PARANAQUE CITY PHILIIPPINES
@cjcardano
@catherinejoycardano
Balikbayan Filipino Freelancers
Freelancing in the Philippines
May- Aug 2021
build trust and a positive online presence
moderate online chats
working with other social media team members to ensure
consistent communication
coordinating events for members
track the success of these interactions
Airbnb Operations Manager/ Gen. VA
Health &Safety Officer
CJOBIE Venture Co.
Sept 2018 - May 2021
maintain the highest standard of hospitality to ensure
customer satisfaction and promote loyalty
coordinate closely with other departments to ensure the
health and safety of both facility and customer.
perform data entry, computer reports, and various other
paperwork-related clerical tasks.
Social Media Manager
Agency
Specialist Nurse
CJOY SERVICES LIMITED CO.
Aug. 2011 - Sept. 2018
conduct complex care assessment in-home setting to
draw client profile for Care Plan use.
conduct interviews, assessments, and training for clinical
staff.
deliver specialist care in both hospital and home
settings.
work closely with community case managers to deliver
tailored support to clients in the community.
first contact of communication of client and staff
WORK HISTORY
Practice Development Nurse
GSTT & KCL HOSPITAL
June 2006 - Aug. 2011
facilitate for training and development of employees
Directorate Mandatory Training Lead
assists area managers in mentoring, guiding, and
coaching staff.
participate in staff hiring, training, supervision, and
team motivation
work closely with the governance team. making and
reviewing policies and procedures
publish Local Clinical Competency Document
Expertise
Cloud-base knowledge
Digital Marketing Creator
Timekeeper
EDUCATION
Quality Control & Assurance
BS NURSING
RTRMS-MAKATI MEDICAL CENTRE
Customer Experience
Creating work processes
Mentoring
TRAINING & CERTIFICATION
VA BOOTCAMP PH
INTENSIVE VA COURSE-
Affiliation
FREELANCING IIN THE
PHILIPPINES
FHMOMS PH-
VA BOOTCAMP
ST. THOMAS EDUCATION
MANAGEMENT ESSENTIALS-
People First, Managing Disciplinary & Performance
Issues, Recruitment & Selection, Harassment &
Bullying, Sickness & Absence Management, LEO
(Leading an Empowered Organization), Managing
Diversity - Professional Approach
FHMOMS PH
MENTORSHIP (Certificated)
King's College London-
INTERESTS
INTERNET
TRAVEL
COOKING
VIDEO EDITING
