CATHERINE JAYNES
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CA.LINKEDIN.COM/IN/CATHYJAYNES
PROFILE
Recruiting professional skilled at advising candidates and employees with identifying their preferred career paths. Experienced
building recruiting processes, procedures and teams from scratch. Excels in supporting growing businesses through the attraction
and recruitment of quality talent.
CORE COMPETENCIES
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Recruitment & retention
Candidate Sourcing
Compensation & Benefits
Organized & efficient
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Applicant Tracking System super user
Coaching, advising & development
Team Leadership
Program & project management
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Responsible & Confident
Problem solving
Employee engagement
Relationship optimization
WORK EXPERIENCE
STRUCSOFT SOLUTIONS
Software development organization specializing in frame modelling software for the Construction industry. Headquartered in
Dorval, QC with a sattelite office in Liverpool, UK.
HR & Administration Manager
Dorval, Quebec / Feb 2018 - Current
Roles: Recruited 26 new employees in the first year, implemented new HRIS & Payroll system, Project managed from A-Z
the new remodel & design of office, ensured the smooth running of office, organized two corporate functions (50+
attendees), coached and mentored junior management team, managed administration staff,
COBBLESTONE HUMAN CAPITAL INC.
Trusted by executives in start-ups through to Fortune 500 multinationals, Cobblestone Human Capital leverages proven expertise
in recruiting and HR optimization solutions to provide a North American client base with the solutions, tools, knowledge, experience
and support that drive maximum performance (www.cobblestonepath.com).
Recruiting & Operations Lead
Montreal, Quebec | March 2016 - Present
Roles: Planning and leading national and regional recruitment and HR support solutions to some of Canada's fastest-growing,
top tier organizations across a wide array of industries; empowering client organizations to identify, prioritize and invest in
strategic human capital improvements; developing and leading the implementation of improved HR infrastructures and
processes; implementing job-related diagnostics and interviews to help employers and hiring managers to close gaps, ensure
role clarity and improve recruitment, retention and engagement; managing high-level account relationships; leveraging online
recruiting resources (i.e. ATS, LinkedIn, Monster, Indeed, Glassdoor, social media, industry-focused job boards, etc.); conducting
interviews; supporting job offers and negotiations; managing background verifications.
DAVIDSTEA INC.
DAVIDsTEA (NASDAQ: DTEA) is the largest Canadian-based specialty tea boutique in the country and offers than 150 different
varieties and blends of world-class tea through a chain of 175+ locations in Canada and the US (www.davidstea.com).
Human Resource & Office Manager
Montreal, Quebec | March 2011 - February 2016
Roles: Developed and led North American recruitment strategies and campaigns for an expanding retail chain with 2,500
employees; defined and implemented HR infrastructure, programs and policies across areas including recruitment, performance
(CATHERINE JAYNES RESUME CONTINUED | PG 2 OF 2)
management, compensation, success planning, benefits, training/development, employee engagement and conflict resolution;
managed a 5-person team and a $1.2M budget; aligned HR and performance benchmarks with best-in-class organizations;
implemented HR diagnostics to help the company to close gaps, drive productivity, improve retention and limit liability;
managed the Payroll department; led the process of developing HR communications and documentation (i.e. employee
handbook, guides, job descriptions, performance review tools, employment offers, etc.); ensured compliance with employment
law and norms; collaborated with senior leaders on organizational development strategies.
Achievements:
§ Established the HR department from start-up and managed all of the company’s HR functions until July 2014 when position
refocused specifically on leading recruiting, performance reviews and succession planning for a fast-growing organization.
§ Instrumental in supporting the rapid growth of the company from 25 to 2,700 employees, expansion of the retail chain from
9 to 175 locations and the company’s initial public offering in June 2015.
§ Led the Montreal Office Managers Committee with a mandate to monitor and proactively improve corporate culture.
Finance & Administration Coordinator
Montreal, Quebec | March 2009 - March 2011
Roles: Advised CEO of DAVIDsTEA on all aspects of HR; led recruitment for head office and expansion of retail organization from
one to 9 locations; oversaw national accounts payable and payroll functions; managed two reports; established and maintained
internal controls and procedures; managed relationships with employees, vendors and lending institutions.
COBBLESTONE HUMAN CAPITAL INC.
Recruitment Specialist
(see previous company overview)
Montreal, Quebec | July 2005 - July 2009
Roles: Led regional and national recruitment mandates for start-ups to large multinationals; defined job scopes and aligned
organizational needs with candidate qualifications; advised on compensation, recruitment practices and laws, psychometric
testing and HR issues; managed job board postings, resume screening, database mining, interviewing and offer negotiations.
ANIMAL HEALTHCARE PRODUCTS (EQUINE)
Animal Healthcare Products is a developer and distributor of health care products for the Equine Industry.
General Manager
Beaconsfield, Quebec | September 2001 - July 2005
Roles: Led business operations including international vendor relations, administration, B2B sales support, shipping and service
to customers including veterinarians, store buyers and horse owners; managed inventory across three warehouses; directed
North American trade show presence; collaborated in marketing (i.e. advertising, catalogues, etc).
Achievements:
§ Managed the production of the company’s most successful product (Predict-A-Foal™ Kit = 80% of total sales).
PRICEWATERHOUSECOOPERS
With 6,500+ partners and staff in offices across Canada, PwC is leading provider of assurance, tax, consulting and deals services
and a member of the PwC network of firms with more than 195,000 people in 157 countries (www.pwc.com).
Senior Recruitment Consultant - Executive Search & Selection
Hamilton, Bermuda | October 1999 - March 2001
Roles: Managed the full recruitment cycle for clients of PwC’s Advisory and Consulting practice; planned and led regional and
international searches (consultant to senior executive level) in sectors that included accounting, finance, IT, technology
consulting, strategy, manufacturing operations, supply chain, project/change management and HR; marketed and implemented
solutions including psychometric assessment, HR consultancy, relocation services and immigration support; developed
recruitment communications; screened/interviewed top-tier candidates; negotiated salaries; presented offers.
(CATHERINE JAYNES RESUME CONTINUED | PG 3 OF 2)
EDUCATION
Bachelor of Arts (BA, Sociology with minor in English), Bishop’s University
Bachelor of Arts (BA, Psychology with minor in History), Bishop’s University
SUPPLEMENTAL INFORMATION
Development:
Certified Leadership Architect (Lominger) | Certified Interview Architect (Lominger) | Psychometric Testing
Level I (Saville & Holdsworth) | Motivation Questionnaire II & III (Saville & Holdsworth) | Executive Presentation
Skills | PACE Selling Skills | Job Evaluation | Competency Identification
Volunteerism:
Baie D'Urfe Library Volunteer (May 2016 - Present) | Secretary of the Lac St Louis Rugby Association (March
2016 - Present | Volunteer, West Island Crusade Against Cancer Fun Run (July 2016) | Volunteer, Pointe-Claire
Half Marathon (June 2016) | Treasurer, Sainte-Anne-de-Bellevue Rugby Club (2007 - 2008)
Interests:
Rugby (Alumni member of Rugby Canada national Women's 15s team), soccer, golf, volleyball, skiing, travel
(travelled extensively across Europe, North America and Middle East)
