Catherine Gojar

CATHERINE TRIGUERO GOJAR Pasong Lawin, Brgy. Zone IV Dasmariñas City, Philippines E-mail:-Cell #: - CAREER OBJECTIVE: To be employed in a position which will fully utilize my skills, education and work experience within a company that will allow advancement and growth. CAREER SUMMARY: Epivis – BPO Specialist Rada St., Legazpi Village, Makati City Aug 1, 2017 – present  Special research and reconciliation projects  Generates mail invoices, credits and re-bill invoices  Generate Contracts and sub-contracts  Post labor and expenses against contracts  Data and Query management  Reporting and updating the existing records and contracts EXL Service Phils. - Customer Service Associate (Biller) Northgate Alabang, Muntinlupa City May 10, 2016 – July 31, 2017      To provide correct billing for every LTL (less than truckload) shipment and to identify the correct payment terms for every Bill of Lading To verify all information in the Bill of Lading are captured correctly and identify the type of shipment if either revenue or non-revenue, and/or international or hazmat shipments and record all information to NetSuite System To ensure the correct number of cargos, classification, packaging, weight, description and goods delivered to the right destination of every shipment To categorize and code that all the special instructions requested by the clients and customer’s satisfaction are met To make sure of accuracy, quality and completeness of every order Individual Contractor (Freelancer) - Document Analyst/Research Analyst Feb. 2011 – May 9, 2016  Performs document analysis and other production related activities such as on-line Coding, Edit Checking    Processing of files to Quality Assurance Updating of files to Project Officer and Quality Assurance Dealing with Manager and Project Officer for new project proposals SPi-Global - Data Technician Pascor Drive, Sto Niño, Parañaque City, Phils. Dec. 1 – Dec. 29, 2010  On-line coding of postcode number and house number with special codes from the source document SPi-Global - Data Encoder/Analyst/Indexer/Research Analyst Pascor Drive, Sto Niño, Parañaque City, Phils. July 2001 – October 2010  Performs document analysis and other production related activities such as on-line coding, checking and edit checking  Visualize research performance such as grant funding opportunities of the institutions Kenny Roger Roaster - Service Crew SM Southmall, Las Piñas City, Phils. Dec. 2000 – May 2001  To serve the customer in an efficient, timely, and polite manner EDUCATIONAL BACKGROUND: COLLEGIATE: SECONDARY: ELEMENTARY: Bachelor of Science in Computer Science University of Perpetual Help Rizal Las Piñas City -) Holy Infant Jesus High School Molino, City of Bacoor, Cavite -) Queensrow Elementary School City of Bacoor, Cavite -) SKILLS:  Citrix, Netsuite, CapturePoint FS (CPFS), OCR, Atlassian JIRA, Confluence, Scival  Computer literate (MS Word, Excel, PowerPoint,) and other programs  Accurate in typing skills, Creative and Resourceful SEMINARS AND TRAININGS:   How to Succeed Competitive in the Business Market (March 8, 2001) Thunderbolt Thinking (February 6, 2007)    Effective Communication Series: (February 19-22, 2007)  Powerful Presentation Skills  Telephone Skills Training  Participating in a Video/Teleconference  Proper E-mails The seven (7) Quality Control Tools (March 10-11, 2007) Innovative Thinking for Progress (March 5-6, 2007) PERSONAL DETAILS: Date of Birth: Place of Birth: Nationality: June 25, 1980 Bulan, Sorsogon Filipino CHARACTER REFERENCE: Mr. Edgar Ian Angeles – Project Liason Officer - SPi-Global -