Catherine Fuentebella

Catherine Fuentebella Experiences Virtual Assistant / Project Coordinator Payless Kitchen Cabinets, Bath & Flooring by Carpet Wagon LA California March 2022Present About Me I am goal-oriented, efficient, and passionate in everything that I do with years of experience and a verifiable track record of success. I believe that being a team player and having the - Schedule installation date with client and installer - Coordinate throughout the projects - Review layout and order all materials - Collect payments - Job costing - Facilitate timely preparation and delivery of all required documentation desire to learn new things will contribute to the Virtual Assistant success of the company. Freelancer (UK and US Client) from 2020 Skills and Tools • Buildertrend • Leap • Teams • Trello • Lastpass • LACRM • Asana • Slack • Airtable • Outlook • Microsoft Office, Google Docs, Sheets, Slide • Canva • Five9 • Arthur Property Management • Alphaletz Property Management • Accounting Software (Xero, Platinum for Windows, and MYOB) • Payroll Accounting • Database Management • Altea Customer Management and Krischeck check-in system for Airlines • Organizational Skills • Time Management Skills • Communication Skills •Flexibility/Adaptability Skills Academic Background ATENEO DE NAGA UNIVERSITY Bachelor of Science in Business Administration (Oct 2007) Major in Computer Management and Accounting Graduated as Scholar- -- - Prepare customer spreadsheets and keep online records - Market research/data entry - Manage a contact list and emails - Schedule meetings - Deal sourcing - Customer service - Property management - Create presentations - Transcription Outbound Sales Rep May 2021 / March 2022 - Koala Customer Service - Excellent sales services - Provide product and service support and information for customers. - Assessing customer needs and providing assistance and information on product features Financial Advisor Oct 2019 / January 2022 - AXA Philippines - Conduct financial needs analysis for the client using the top of the line financial tools - Provide sound financial advice - Create an integrated solution that is fit with the client need and priorities Achievements Top 1 in PVI (Oct 2020) - Financial Advisor AXA Philippines QSSR (Quick Start Sprint Run 2020) Financial Advisor AXA Philippines Excellence Award (2009) - Accounting Assistant Bigg’s Incorporated Compliment Letters from Duty Manager and Passenger (2014) - SATS Commendation Award (2010, 2011 & 2012) - Singapore Airport Terminal Services CERTIFICATES • Virtual Assistant Accreditation Course • Deal Sourcing Accreditation Course • Foundation Property Management Accreditation Course • Xero Online Bookkeeping • Canva Graphic Design Certificate • Certificate of Attendance - Fair Recruitment and Selection Workshop (TAFEP) Singapore • Certificate of Attendance - We Chat Training Singapore • Statement of Attainment - Implement Fair Employment Practices (SNEF) Singapore • Statement of Attainment - Manage and Review Systems and Processes (SNEF) Singapore • Certificate of Employment (2017) - Georgina's Salon • Certificate of Employment (2014) - SATS Pte. Ltd. Admin / Accounts Executive Dec 2014 / Feb 2017 - Georgina's Salon and Spa Singapore - General administrative duties such as data entry, issuing invoices, keeping records - Monthly payroll for all employees - Reporting employee earnings via AutoInclusion Scheme (AIS) - Bookkeeping - Monitoring and answering emails Passenger Service Agent Feb 2009 / Dec 2014 - Singapore Airport Terminal Services Pte. Ltd - Handling passengers from the delayed arrival, finding the best connection, and ensuring taking care with meals and hotel accommodations - Make sure complaints are properly handled - Rebooking - Doing lounge duties, check-in, VIP and CIP - Issuing boarding passes Accounting Assistant Feb 2008 / Jan 2009 - Bigg's Incorporated - Petty cash review and classification - Payroll of agency - Monthly premiums and loans - Accounts Receivable / Accounts Payable • Certificate of Employment (2009) - Bigg’s Incorporated Interest • Certificate of Completion and Appraisal (2007) - Esprit Retail Pte. Ltd. Singapore Internet Travel DIY Books