Catherine Faith Medina

I have a total of 10 years BPO experience, i worked as a customer service representative and on Healthcare. In my most previous role, my task is to check on claim status, working on denials, verifying patient information, eligible and benefit. Access provider portals and calling payers.

-Verified patient insurance coverage and benefits for medical claims.

-Paid or denied medical claims based upon established claims processing criteria.

-Monitored and updated claims status in claims processing system.

-Posted payments to accounts and maintained records