Catherine Etulle

Detail-oriented Healthcare Virtual Assistant with over 2 years of experience supporting U.S. healthcare providers in both frontline and back-office operations. Skilled in insurance verification, claims investigation, and prior authorization processes, with a strong understanding of healthcare policies, timelines, and compliance standards including HIPAA.

Experienced in reviewing and resolving denied and approved claims, cross-checking records for accuracy, and communicating effectively with providers through calls, email, and ticketing systems. Proven ability to maintain high accuracy rates (98%+) while handling sensitive patient data in fast-paced, high-volume environments.