Catherine Egboh

 Catherine Egboh  - |-Professional Summary A dedicated and results-oriented team player with excellent communication and problem-solving skills. Self-motivated and committed to achieving goals, with a firm sense of responsibility and the ability to work effectively under pressure. Strong interpersonal skills enable effective collaboration with diverse individuals. Experienced in providing outstanding customer service and technical support in e-learning environments. Skills Computer proficient Teamwork / Collaboration Identifying problems Outstanding social skills Critical thinking Time management Work History StudyHALL E-learning Support Specialist | November 2021 – Date Provide technical support and troubleshooting for Studyhall learning platforms and software. Provide excellent customer service to faculty, staff, and students by promptly addressing their inquiries and concerns. Collaborate with instructional designers to ensure that e-learning content is accessible and engaging. Develop and deliver training materials and resources for instructors and students on e-learning technologies. Stay up-to-date with emerging e-learning technologies and trends to provide innovative solutions. Dunamis Accessories Head of Sales | Lagos | July 2020 – November 2021 Maintained accurate business files, kept on top of current operations and smoothly met dynamic needs. Developed and launched new menu selections to drive sales. Developed effective branding initiatives and sales strategies to better align with client goals. Kept all building areas and equipment functional and well-organized to promote business performance. Negotiated vendor pricing on products and services to reduce costs and maximize profit margins. Stayed on top of current market trends to determine optimal pricing of goods and services to capitalize on emerging opportunities. Nocsino industries Sales | Lagos | April 2019 - July 2020 Interacted with customers professionally by phone, email or in person to provide information and direction to desired staff members. Built rapport with clients to facilitate trusting relationships and provide a setting conducive to growth. Helped organize the packaging of products. Helped in noting down the number of goods sold per day. Assisted in the testing of products. Ibeku high school (N.Y.S.C) Information Technology Teacher| Abia | April 2018 – April 2019 Improved students’ analytical skills by introducing state-of-the-art computer program technologies.  Collaborated with a team of faculty to develop an after-school tutorial program for students in need of extra help.  Created new lesson plans based on course objectives.  Facilitated group sessions and provided one-on-one support.  Developed a program to work with students and increase interest in higher learning.  Maintained the safety and security of all youth under care.  Met with parents to resolve conflicting educational priorities and issues. Education Bachelor Of Science Computer Science Houdegbe North American University Benin, Benin Republic, 2016