Catherine Davis

Catherine Davis 52 Cockatoo Road, Killimicat NSW 2720 Home - Mobile-- Highlights of Experience • Gained extensive experience in all types of Office Administration • Developed excellent interpersonal and communication skills through experience in a wide variety of work environments • Assisted in the creation and maintenance of several databases Personal Skills Clerical / Organizational Skills • Proficient in all duties associated with an office environment including reception duties, dealing with customer enquiries, receiving deliveries, invoicing, banking, filing, typing etc. • Experienced in maintaining personnel files including absences, pay, expenses etc • Developed good organisational skills essential to the smooth running of an office environment including organising meetings and conferences, assisting in the production of management reports, arranging maintenance of office machinery, ordering office supplies etc Computer Skills • Fully conversant with Microsoft 365 and Google Suite • Highly experienced with various virtual communication tools including Zoom, Teams and Skype • Some experience with the MYOB and SAGE accounting packages and several ‘in house’ accounting packages Communication / Customer Service / People Skills • Confident and friendly when meeting and assisting people on all levels • Able to effectively, courteously and confidentially assist clients either in person or by telephone, email or web based meetings • Gained experience in front desk/public contact positions to become proficient in all duties associated with a front office environment • Highly efficient in joining and working within a team environment Previous Work Experience Feb 23 - Present Virtual Admin Assistant Assisting various clients with all forms of virtual office admin including database creation and maintenance, preparing office documents, organizing electronic files, coordinating meetings, monitoring staff training requirements and arranging staff training where required April 10 - Nov 22 WHS Coordinator DME Engineering Services, Tumut. Managing all aspects of WHS including incident investigations, return to work coordination, staff inductions, coordinating safety training, maintaining training and safety records, carrying out safety inspections. Also responsible for all safety related admin including filing, arranging safety meetings, monitoring safety statistics etc Jul 05 - April 10 Customer Service Officer Elders Rural Services, Tumut. Front of store customer service. Administration of client and supplier accounts. Merchandise stock level maintenance and procurement. Assisting in the production of management reports Jan 05 - Jul 05 Casual Retail Assistant Target Country, Tumut. General shop floor duties including stock placement, stock pricing, cash handling and customer service Catherine Davis Home - Mobile- April 04 - Aug 04 Receptionist/Secretary TI Automotive, Oxford. Secretary to the Quality Director and members of the Senior Management Team. Arranging international travel, assisting in production of management reports, maintaining various databases. General Receptionist duties, answering switchboard, greeting visitors, distributing post Feb 04 - April 04 Temporary Administration Assistant Brook Street Recruitment, Oxford. Credit Control Assistant for Hartwell Ford. Investigating aged debts on a client portfolio. Calling clients, researching credit history, updating accounts database Sept 03 - Nov 03 Temporary Administration Assistant Brook Street Recruitment, Oxford. Clinical Administration Assistant for PPC UK. PA to Clinical Admin Manager, maintaining company sickness and holiday records, maintaining client database, general admin/secretarial duties June 03 - Aug 03 Temporary Administration Assistant Brook Street Recruitment, Oxford. Receptionist for PPC UK. Answering main switchboard, managing Case Manager’s diaries, general admin/secretarial duties Sept 02 - Nov 02 Administration Assistant PowWow Water, Oxford. Database management and general administration June 01 - Aug 02 Temporary Administration Assistant Champion Recruitment Agency, Oxford. Working for a varied selection of companies including Blackwell Science and Blackwell Head Office, Oxford University, Oxfam GB (Intl HR), Thames Valley Health Authority (receptionist) Aug 98 - Apr 01 Portfolio Administrator FPDSavills, Oxford. Management of residential property in Oxfordshire. Duties included administration of resident accounts (Including banking, invoicing and receipting), credit control, building maintenance, annual accounts and liaising with residents and Directors Oct 97 - May 98 Call Controller Talking Pages, Bristol. Based on the Yellow Pages, customers would call the centre and ask for the number of a specific business type which I would then search for on a computer database Sept 96 - July 97 Customer Service Call Controller Linde Refrigeration, Abingdon. Taking service calls from customers and allocating engineers in the area May 95 - Sept 96 Shop Assistant WH Smith, Oxford. General stock duties including, merchandise display, stock level maintenance, cash handling and customer service June 94 - May 95 Shop Assistant Debenhams Department Store, Oxford. General shop floor duties including stock placement, stock pricing, cash handling and customer service Education Aug 2016 June 2011 Diploma Work Health and Safety SAI Global, Australia Certificate IV Occupational Health and Safety Seek Learning, Australia Catherine Davis Home - Mobile- Dec 2010 Understanding OHS Management Systems SAI Global, Australia July 2010 Return to Work Coordinator Injury Management Services Group, Australia Sept 96 - June 98 HND in Business with Marketing (Vocational course equivalent to first two years of a Degree) University of the West of England, UK Sept 04 - June 96 Advanced GNVQ in Business (Vocational course equivalent to Advanced Diploma) Abingdon College of Further Education, UK Sept 88 - June 94 GCSE (Equivalent to School Certificate) John Mason School, Abingdon, UK Referees Mr Aaron Dick, DME Engineering Services, 158 Adelong Road, Tumut NSW 2720. - Mr Jeff Alcott,-