Catherine C. Bungay
351 Maligaya St. San Juan Mexico, Pampanga-Mobile No-
CAREER OBJECTIVES:
Seeking for a challenging role where my skills and knowledge can be contributed and utilized. I will give my best to increase my proficiency, fulfill my dreams, and gain knowledgeable experience to become one of your company’s assets.
SUMMARY OF QUALIFICATIONS:
Skills in Driving with a professional license.
Can manage and deal with different kinds of people.
Can handle situation under intense pressure
Fast learner and willing to be trained
Hardworking and competent
Computer literate: Microsoft excel, Words, Power point
WORKING EXPERIENCE:
Freelance Virtual Assistant (Real Estate Company)
Homebased
May 2017- Present
51talk Philippines Corp.
Homebased
Online Teacher
October 2015- Present
Iqor Philippines
Cyber Hub SM City Clark Angeles City Pampanga
Customer Service Representative
September, 2016- April, 2017
ASIANLIFE & GENERAL ASSURANCE CORP.
SAM Bldg. San Agustin, City of San Fernando
Direct Marketing Officer / Agency Builder
2012- present
JOB DESCRIPTION:
A. TO MEET the minimum key performance indicator targets covering manpower build-up and other facets of operation as indicated in the attached scheduled as Annex “A”.
B. TO CONTINUOUSLY RECRUIT Project 100 financial consultants following effective agent profile and sales recruitment practices and to screen and recommend for licensing of the financial consultants.
C. TO TRAIN AND INSTRUCT Project 100 financial consultants in the fundamentals of life insurance, life insurance selling, advance life insurance selling and other subjects necessary in the pursuit of a successful selling career.
D. TO ACQUAINT the Project 100 financial consultants with all guidelines and policies of the company relating to the sale and servicing of insurance policies.
E. TO MOTIVATE the Project 100 financial consultants to achieve their highest level of efficiency in sale of life insurance.
F. TO CLOSELY SUPERVISE the activities of the Project 100 financial consultants, seeing to it that they observe the highest ethical standards of the life insurance underwriting profession.
BRGY. SAN JUAN
San Juan, Mexico, Pampanga
Brgy. Treasurer
2013 – present
JOB DESCRIPTION:
- Keep custody of barangay funds and properties.
-Collect and issue official receipts ofr taxes, fees, contributions, monies, materials, and all other resources accruing to the barangay treasury and deposit the same in the account of the barangay as provided under Title Five Book II of the local Government Code;
-Disburse funds in accordance with the financial procedures provided in the Local Government Code;
-Submit to the Punong Barangay a statement covering the actual and estimates of income and expenditures for the preceding and ensuing calendar years, respectively, subject to the provisions of Title Five, Book II of the Local Government code;
-Render written accounting report of all barangay funds and property under his custody at the end of each calendar year, and ensure that such report shall be made available to the members of the barangay assembly and other government agencies concerned;
-Certify as to the availability of funds whenever necessary;
-Plan and attend to the rural postal circuit within his jurisdiction; and
-Exercise such other powers and perform such other duties and functions as may be prescribed by law or ordinance.
Sutherland Global Services
Bertaphil 1&2 Clarkfield Pampanga
Customer Service Representative
2010 – 2011
IQOR PHILIPPINES
Bertaphil 2 Clarkfield Pampanga
Customer Service Representative
2009 – 2010
TELETECH PHILIPPINES
SM City Pampanga
Customer Service Representative
2008 – 2009
JOB DESCRIPTION:
- Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests.
FORTUNE LIFE INSURANCE CORP.
SAM Bldg. San Agustin City of San Fernando
Assistant Secretary
2006 – 2007
JOB DESCRIPTION:
- Screening phone calls and dealing with enquiries where appropriate
Making appointments and planning their manager’s diary
Organizing and attending meetings; sometimes taking minutes and ensuring their manager is well-prepared for meetings
Replying to emails, faxes and post
Booking travel arrangements and accommodation when necessary
Assisting with projects their manager might be working on by researching or writing reports
Organizing and maintaining office systems
Standing in for their manager in their absence.
SUPERVALUE INC.
SM Supermarket SM City of Pampanga
Selling Clerk/ Encoder Bad & Return Order
May 2003 – Oct. 2003
JOB DESCRIPTION:
- Quote/ Order Entry Assistance
Scanning, Linking, and Filing of Quotes/Order Entries (as needed)
Retrieve and Process Sales Faxes (POs, Order acknowledgments)
Assist in Customer Service Issues
Order acknowledgment processing for outgoing, incoming and confirmation of completed orders
Any additional tasks or Special Projects that may be requested by Management.
Price updates
Expediting Orders
Sourcing
RMAs and Vendor Returns
PERSONAL INFORMATION:
Age:36 years old
Gender:Female
Height:5’2”
Weight:120 lbs.
Dialect Spoken:English, Filipino
Religion:Roman Catholic
EDUCATIONAL BACKGROUND:
TERTIARY:Bachelor of Arts in Masscommunication
Angeles University Foundation
(Undergraduate)
SECONDARY:Holy Cross College
1997
PRIMARY:Sta. Ana Central School
1993
REFERENCES:
References available upon request.
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Catherine C. Bungay
Applicant
