Catherine Amador

CATHERINE AMADOR - - Colombia https://www.linkedin.com/in/catherine-amador-9bb41688/ PROFESSIONAL SUMMARY Experienced with prospection, appointment arrangement with customers, portfolio improvement, customer retention focus on customer support. Previously I had creating marketing plans, sales and the promotion of international technology brands. Skilled in international trade, customer prospecting, product development and sales service. Experienced with the creation of marketing campaigns in Latinoamerica based on represented brands, planning, coordination and creating content strategies. Participated actively in exhibition fairs . Adept in assertive communication and results driven, good communication skills, active listening and Teamwork abilities . _____________________________________________________________________________________________________________ WORK EXPERIENCE Life Cycle Program Manager – Remote Cisco Teleperformance, March 2020 – Present • Customer prospection according with saleforce tool • Customer retention according with the current database • Accelerated the adoption of customers at the regional level in Central America. • Worked with partners and cisco support engineering team to provide technical solutions on planning lifecycle of their hardware • Email marketing to catch new customers Sales Representative / International Trade Director Andinafarma, March 2017 – March 2019 • Increased market share by 30 percent • Supervised market openings in South America and Central America • Improved the portfolio of business represented by three new leading brands in the machinery market Sales Representative Experian, April 2013 – March 2014 • Grew in number and value the assigned accounts • Grew the participation of companies from the financial and insurance sector • Developed consumption strategies and new sales plans that ward by sales team _________________________________________________________________________________________________________________ EDUCATION SKILLS Master of Production Engineering 2016 – 2017 Universidade Federal De Pernambuco, Recife, Brazil, Scholarship recipient Professional Simultaneous translation Position products and brands in new markets. Growth in SMEs, managing information Professional Marketing 2012 Universidad Central De Colombia Technical Microsoft Office Sales force _________________________________________________________________________________________________________________ LANGUAGES & OTHER INTERESTS ENGLISH. Twin School, London (Reino Unido-- Certificado IELTS B2 PORTUGUÉS- Universidade Federal de Perrnambuco (Brazil). Lived in Brazil from- and worked in teaching area. I also studied at the University of Pernambuco in Recife, Brazil.