Catherine Akpana Odey

Catherine Akpana Odey

$3/hr
Customer Service Specialist & Virtual Assistant
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Calabar, Cross River, Nigeria
Experience:
4 years
About

I am a Customer Service and Administrative Support professional with experience supporting customers, clients, and internal teams in both on-site and remote environments.

I have worked in service-based businesses where I handled customer inquiries, scheduling, follow-ups, documentation, and CRM management while maintaining a high standard of communication and professionalism.

My experience spans customer acquisition and retention, inbox and calendar management, client communication, data tracking, and remote team collaboration. I am comfortable working across time zones and supporting fast-paced operations that require attention to detail and discretion.

Tools I work with include Zoho CRM, HubSpot, Google Sheets, WhatsApp Business, Slack, Zoom, and Gmail.

I am currently open to remote opportunities in Customer Support, Virtual Assistance, and Executive Assistant roles.

I am a Customer Service an

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