I am a Customer Service and Administrative Support professional with experience supporting customers, clients, and internal teams in both on-site and remote environments.
I have worked in service-based businesses where I handled customer inquiries, scheduling, follow-ups, documentation, and CRM management while maintaining a high standard of communication and professionalism.
My experience spans customer acquisition and retention, inbox and calendar management, client communication, data tracking, and remote team collaboration. I am comfortable working across time zones and supporting fast-paced operations that require attention to detail and discretion.
Tools I work with include Zoho CRM, HubSpot, Google Sheets, WhatsApp Business, Slack, Zoom, and Gmail.
I am currently open to remote opportunities in Customer Support, Virtual Assistance, and Executive Assistant roles.
I am a Customer Service an