CATHELYN
MANALIGOD
BUSINESS VIRTUALASSISTANT
3 YEARS EXPERIENCE
PERSONAL
PROFILE
I am hands-on with project monitoring and
team handling. I am also detailed with
technical documentation. I can work
effectively and independently. I am always
open to learn new skills.
AREAS OF EXPERTISE
Project Management
Admin Assistant
Social Media Management
Lead Generation
Project monitoring
Documentation
Customer service (Chat &
Email Support)
Layout Design
WORK EXPERIENCES
GENERAL VIRTUAL ASSISTANT
Email management
Organize schedule
Data entry (PDF to worksheet)
Creating of thank you notes to
clients
CRM Management (Pipedrive &
LionDesk)
Instagram SMM & Content
preparation
Simple video editing
YouTube posting
SMS and Email reach out to prospect
leads
Sending of postcards
Email marketing
Creating of modules/lessons/quizzes
WORK EXPERIENCES
GENERAL VIRTUAL ASSISTANT
Sending of postcards
Real Estate Lead Generation
Chat support ( Processing of orders
and replying to inquiries
Real Estate Admin Assistant
SOCIAL MEDIA MANAGEMENT
Content Preparation & graphic
designing using CANVA
Scheduling of posts
Tracking of social media account's
followers
Tracking of posts insights
Worked with Facebook and
Instagram posting and monitoring
Uses FB Business Suite for Insights
OPT-IN LANDING PAGE
Create landing page in WIX website
and integrate it to MailChimp
CUSTOMER SERVICE
Customer support
Handle calls, email, and chat support
WORK EXPERIENCES
TOOLS USED
PROJECT MANAGEMENT
I undergone OJT of PinoyVa Finders.
I was able to handle the team and
monitor their progress. At the same
I created reports for their tasks
progress and productivity.
(February 2022)
Undergone the phases of preparing
a project , initializing, executing,
monitoring, controlling, and project
delivery, through Filipino Virtual
Assistance Business Consultancy's
Project Management Course.
Technical Documentation of the
process and phases, which includes
the images and minutes of meetings.
Excel Literate - Intermediate Level
I can create data presentation of
project's milestones and other
related information.
I can communicate well with the
team and can be approached for
assistance of challenges that are
being experienced with the tasks.
PROJECT MANAGEMENT/ADMIN TASKS
TRELLO
SLACK
GOOGLE DOCS
HUBSTAFF
MONDAY.COM
GOOGLE DOCS/SHEETS
PIPEDRIVE & LIONDESK CRM
THINKIFIC
VAGARO SYSTEM
ASANA
Lead Generation
Collecting and prospecting leads for
cold emailing using the tools
provided by the client.
Prospecting leads in LinkedIn,
Instagram, and Facebook.
Tracking client's responses.
Creating SOP documents for
prospecting of leads;
System created for calendar
booking for hiring appointment
setters.
SOCIAL MEDIA MANAGEMENT
HOOTSUITE
KEYWORD.IO
BUFFER
LATER.COM
FB BUSINESS SUITE
FB CAMPAIGN AD
WEBSITE OPTIMIZATION
WIX
KAJABI
LEAD GENERATION
BRANDSPARKLEADS
D7LEADFINDER
LINKEDIN HELPER
EMAILISTVERIFY
NEVERBOUNCE
ZAPIER
HIGHLEVEL SYSTEM
ACTIVECAMPAIGN
G-SUITE
YAMM
GRAPHIC DESIGN & VIDEO EDITING
CANVA
ADOBE PHOTOSHOP & INDESIGN
FILMORA
EMAIL MARKETING
MAILCHIMP
TIMETRACKING
CLOCKIFY.ORG
HUBSTAFF
TIME DOCTOR
TOPTRACKER
EDUCATION SUMMARY
University of Southeastern
Philippines
Bachelor of Science in Information TechnologyDavao
CityGraduated, Year 2012
CONTACT INFORMATION:
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FVACATHELYNMANALIGOD
CERTIFICATES