Cassaundra Ramos

CASSAUNDRA RAMOS-|- | 5105 N. 40th St., Apt E307 Phoenix, AZ 85018 Skills Energetic professional with over five years of working in customer service positions within Arizona’s government system. Quick and creative problem-solving abilities. Advanced computer skills with proficiency in Microsoft Office. Creative, friendly and extremely organized. Ability to work alone or with a team, self-disciplined and goal oriented. Ability to effectively communicate, multi-task and manage multiple projects with ease. Experience Arizona Supreme Court - Committee and Records Specialist III 2016 to Present • Managing the Arizona Attorney Discipline Probable Cause Committee. Drafting legal pleadings. Maintaining multiple statistic spreadsheets for monthly and annual reports. Creating and distributing agendas and materials for meetings. Liaison for outside government entities. • Processing division's public records requests. Redacting and preserving records pursuant to rules and retention schedules. Maintaining all storage and archive information. • Planning, organizing and administering the Arizona Uniform Bar Examination biannually. • Training and assisting new employees. Division liaison for court-wide file management system migration project. • Opening and maintaining division complaints for five licensing and certifying boards. Updating websites and maintaining records. Arizona Supreme Court – Administrative Assistant II 2015 to 2016 • High volume telephone and email correspondence. • Maintaining division office supplies and inventory, meeting set-ups and assisting in multiple vacant positions. Processing all funds and documents for six division licensing and certifying programs. • Recording and drafting meeting minutes. Creating and updating division websites. Arizona Attorney General’s Office – Administrative Assistant II 2013 to 2014 • High volume telephone and email correspondence, large mail and copy jobs. • Maintaining meeting calendars, scheduling, set-up and minutes. Education Arizona State University - 2018 to Present Study Abroad – Italy and Spain – June 2018 Maricopa Community College – 2016 to 2018 Empire Beauty School – 2011 to 2012 Sandra Day O'Connor High School – Graduated 2010 Volunteering Big Brothers Big Sisters - 2018 to Present