Cassandra Nual

I have been a Customer Service Representative and Email/Chat Support for more than 7 years now which helped me attend to customers needs through phone, chat and email. Furthermore, I was trained to assist customers (TigerDirect, CompUSA, Ebay and Amazon) regarding their order status, package shipment, order billing, refunds, returns & exchanges, cancellations, site and log-in issues, etc. Also, I have experienced credit acquisition, and basic technical knowledge such as computer parts and compatibility. I am hardworking and efficient. I am flexible when it comes to schedule. I pay close attention for details. I follow procedures exactly to make sure all parts of a job are completed. In addition to that, I am willing to explore new things and can work under pressure. I can do multiple tasking and I see to it that quality is my priority more than quantity.

I am seeking for more opportunities that would make me a better employee so I could help more employers as well by doing business on their behalf.