Casey Blanche Madadsec

CASEY BLANCHE MADADSEC, RN A licensed nurse who has experiences both in clinical and corporate setting. OBJECTIVES Assist clients in documentation related to patient’s assessment and future plans of treatments Ensure accuracy of documentation and or transcription to maintain the trust of my client Meet the needs and expectations of clients that is within the scope of my role as a healthcare virtual assistant Ensure effectivity of performance WORK EXPERIENCE HEALTHCARE VIRTUAL ASSISTANT (OCTOBER 2020PRESENT) Schedules clinic and surgery appointments through inbound and outbound calls Verify insurance eligibility and benefits with insurance company Processes prior authorizations with insurance company Calls in prescriptions for medicines to pharmacy as ordered by the physician Assists patients with their concerns Assists client with chart documentation CLINICAL NURSE REVIEWER (APRIL 2019- AUGUST 2020) Maintains confidentiality of member’s information and clinical data Assist medical providers from the different states of America to process authorization for different kinds of procedures which includes Diagnostic Radiology and Cardiology Imaging, Musculoskeletal Pain Management, Sleep study and Oncology procedures Reviews member’s Medical records and conduct verbal review to a clinical reviewer from the member’s insurance company through an outbound call. Proves the medical necessity of ordered procedures. EDUCATION HISTORY SAINT LOUIS UNIVERSITY Bachelor of Science in Nursing, 2014 SAINT LOUIS SCHOOL CENTER HIGH SCHOOL DEPARTMENT Graduated Class of 2009 CERTIFICATIONS Basic Life Support, ILCOR STANDARDS 2015 Emergency Medical Technician-B- PSEMT Pre-hospital Emergency Trauma Care Healthcare virtual assistant certified by HelloRache HIPAA training certifiedSeptember 2020 STAFF NURSE (OCTOBER 2018- APRIL 2019) Assesses patient’s need to be able to develop a nursing care plan needed for the patient Provides dependent and independent care for patients that is within the scope of nursing Assists and carries out doctor’s orders specific for a patient’s treatment/s Monitors and reports changes in patient’s condition Offers emotional support to patient and patient’s significant others Maintains confidentiality of patient data Endorses patients for continuity of care HEALTHCARE ASSOCIATE (MAY 2016-SEPTEMBER 2018) Conducts inbound / outbound calls to case managers and clients Handles customer inquiries both telephonically and by email and manage and resolve any customer complaints. Maintains account record and provide excellent customer service Documents information from hospital case managers, home health care companies and other health care providers Performs review of submitted clinical information that is within the role of a Healthcare associate