Casandra Maureen Dela Torre

CASANDRA MAUREEN DELA RIARTE DELA TORRE Villa Solana Subdivision, Barangay Pooc, City of Talisay, Cebu- /-- PERSONAL BACKGROUND Gender:Female Civil Status:Single Religion:Roman Catholic Citizenship:Filipino Date of Birth:August 31, 1998 Age:23 years old OBJECTIVE . Seeking a challenging opportunity where I can utilize my strong organizational skills, experience, educational background and ability to work well with people or an opportunity to work with a team. EDUCATIONAL BACKGROUND 2016 - 2018Senior High School Accountancy Business Management Strand (ABM) Cebu Institute of Technology-University N. Bacalso Avenue, Cebu City 2014 – 2016Junior High School (Grade 9 & 10) Talisay Malayan Academy Poblacion, Talisay City, Cebu 2011 – 2013Secondary Education (1st & 2nd Year Highschool) University of San Jose-Recoletos Basak, Cebu City 2005 – 2011Primary Education Talisay Malayan Academy Poblacion, Talisay City, Cebu WORK EXPERIENCE Legislative Researcher, Full Time June 2018 - December 2019 LGU-City of Talisay Encoding paper works, reports, meetings, session and meeting agenda’s Organize an event Email management Inventory Setting up or organizing a calendar of events Customer Service Representative, Full Time October 2021- December 2021 Teletech Cebu Answer incoming calls of customers regarding inquiries on the HP Products, tracking of orders, placing an order in behalf of the customer. Customer Service Representative, Full Time February 2022 - April 2022 Teleperformance Cebu Answer incoming calls of customers regarding of cancelling their active plan with AT&T, give customers clarifications on their bill issues, give discounts on customers to avoid them cancelling their plan, and answer their inquiries regarding their plan or concerns. TRAININGS/SEMINARS ATTENDED “SEMINAR ON RESPONSIBLE USE OF SOCIAL MEDIA, MENTAL HEALTH AWARENESS & DRUG ABUSE PREVENTION” Provincial Youth Commission Barangay Cansojong Gym, City of Talisay, Cebu November 29, 2018 “PERSONALITY ENHANCEMENT & CAPACITY BUILDING SEMINAR FOR LEGISLATIVE OFFICERS & STAFF” Philippine League of Secretaries to the Sanggunian Cordova Home Village Resort, Cordova, Cebu December 13 – 15, 2018 SKILLS AND STRENGHTS Proficient in Microsoft Office including Excel and Powerpoint, Google (Gmail, Calendar) Good verbal and written communication skills Time Management and Multi-tasking Ability to work under pressure Motivated and always willing to learn new things Positive attitude towards work REFFERENCES HON. MADELIENE DE LA TORRE RICABORDA - - SK Federation President-City of Talisay ROSE JHIREL A. JARADAQUE - - Colleague - Teletech Cebu RYLLE JOSEPH MASAYON II - - Colleague - Teletech Cebu LORELIE MAURING - - Colleague - Teleperformance Cebu