Carvill Williams

CW CARVILL WILLIAMS Professional Summary Dedicated Customer Service professional with additional years of experience in the food and beverage/restaurant industry. Adept with the -- Jamaica knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Skills ● Customer Service Work History ● Problem Resolution Carvill's Deli - Deli Manager ● Adaptable Jamaica ● Organized 01/2022 - 04/2023 ● Excellent Communication ● Set and enforced performance and service standards to keep consistent, ● Client Relations high-quality environment devoted to customer satisfaction. ● Time Management ● Creativity ● Reviewed pricing and ordered food ingredients, kitchen appliances and supplies. ● Monitored food preparation, production, plating for quality control and managed inventory. ● Operated cash register for cash, check and credit card transactions with excellent accuracy levels. Remote Reps - Customer Service Agent 12/2020 - 04/2023 ● Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously. ● Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service. ● Educated clients on account services and resolved client inquiries regarding statement information and account balances. Versatel Marketing - Sales Agent 06/2017 - 08/2018 ● Offered each customer top-notch, personal service to boost sales and customer satisfaction. ● Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments. Education 05/2012 Guys Hill High School Jamaica High School Diploma ● Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.