Caron Goode

000001 CONSCIOUS BUSINESS THROUGH VALUES Copyright 2018 by Caron B. Goode All rights reserved worldwide. Publication: June 2018 Published by Inspired Living International, LLC 28450 Corte Portofino Menifee, California,- Web sites: http://www.academyforcoachingparents.com, http://heartwiselife.com Legal Notices No part of this publication may be reproduced or transmitted in any form or by any means, mechanical or electronic, including photocopying and recording, or by any information storage and retrieval system, or transmitted by email, without permission in writing from the publisher. While all attempts have been made to verify information provided in this publication, neither the author nor the publisher assumes any responsibility for errors, omissions, or contrary interpretations of the subject matter herein. Disclaimer The information contained in this book is intended for general reference purpose only. It is not a substitute for professional advice. This information is not presented by a medical practitioner and is for educational and informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. This information is educational in nature to support your knowledge, personal development, coaching programs, and goals. 000002 Table of Contents Introduction .............................................................................................. 4 The What & Why of Core Business Values ...................................................... 4 A What Do Core Values Look Like? ................................................................ 5 Identifying Your Personal Values ................................................................... 7 Step 1 .................................................................................................... 7 Step 2 .................................................................................................... 7 Decision 1 .............................................................................................. 8 Step 3 .................................................................................................... 9 Step 4 .................................................................................................. 10 Step 5 .................................................................................................. 11 Identify the Values that Will Drive Your Business........................................... 12 Your Business Core Values are ................................................................. 12 Your Business Core Values are NOT… ......................................................... 12 Step 1 .................................................................................................. 13 People .................................................................................................. 13 Customers............................................................................................. 13 Products ............................................................................................... 14 Processes ..............................................................................................14 Step 2 .................................................................................................. 15 Step 3 .................................................................................................. 17 Putting Core Business Values into Action...................................................... 18 Conclusion............................................................................................... 20 000003 Introduction The What & Why of Core Business Values How 000004 A What Do Core Values Look Like? Now that you’ve seen some real core values, where do you feel you need to improve? Improvement Area Notes 1 2 3 4 5 6 000005 In which areas of your business do you need to identify and communicate your values more clearly? Business Area Values to Identify/Communicate 1 2 3 4 5 6 000006 Identifying Your Personal Values Go through the steps and questions outlined in the module for identifying and prioritizing your values. Step 1 Look at events that have positively or negatively impacted your life. Especially consider events that trigger strong emotions Questions: Answers: 1. What emotions did it evoke? 2. Are they positive or negative? 3. 3. How has the event spurred you to take action? Step 2 Questions: Answers: 1. What emotions did it evoke? 2. Are they positive or negative? 3. 3. How has the event spurred you to take action? 000007 Look at critical decisions you've made in your life and answer the corresponding questions. Decision 1 Questions: Answers: 1. Did this decision result in positive or negative change? 2. What was the value that led you to make the decision? !8 Decision 2 Questions: Answers: 1. Did this decision result in positive or negative change? 2. What was the value that led you to make the decision? 000008 Step 3 Use the following questions to give you more ideas for what you value most Questions: Answers: 1. 2. Which person inspired you in life? What qualities about them were inspiring? 3. What was a time when you were "at your best" and why? 4. What traits do you admire in other people or aspire to cultivate in yourself? 5. What are your most significant accomplishments? 6. 6. Are there any qualities in others that you can't tolerate? 7. If you had to explain yourself in 15 words or less to someone who doesn't know you, what would you say? 8. What are rules you've set for yourself that you follow strictly? 9. What rules have you made but find hard to follow? 10. How have you failed? 11. 12. What are activities or outcomes could you have done better? 13. 14. What makes you feel good, smile, laugh, or feel fulfilled? 000009 15. What values do you envision changing and which would you like to keep the same? 16. Can you identify a time when you feel you were inefficient or your efforts were misguided, and why? Step 4 Use this page to brainstorm your initial list of core personal values based on the questions you answered in Steps 1, 2 and 3 Make sure these values aren’t work-related. 000010 Step 5 Narrow your list down to three or five that define you. Top 5 Personal Values 1 2 3 4 5 Check off each value against the criteria of the last module Criteria Value 1 Value 2 Sustainable Constant Motivating Personal Actionable 000011 Value 3 Value 4 Value 5 Identify the Values that Will Drive Your Business Walk through the steps outlined in this module to identify and prioritize your top 3 to 5 core business values that will drive every part of your business. Remember the guidelines from the module as you go through the activity: Your Business Core Values are ➢ Unique and Definitive ➢ Simple and Clear ➢ Guidelines for Decision Making ➢ Fundamental ➢ Ideal but Practical Your Business Core Values are NOT… ➢ Slogans, Buzzwords or Catchphrases ➢ Descriptive ➢ Generic 000012 Step 1 Brainstorm core values based on the following categories described in the module: People 1 2 3 4 5 Customers 1 2 3 4 5 000013 Products 1 2 3 4 5 Processes 1 2 3 4 5 000014 Step 2 Start eliminating items that don't meet the necessary criteria. Use the following list of questions to help you eliminate some of the values. Then cross out any from your list above that don’t fit your criteria. Use the Notes area to write down any additional values that come to mind. Questions Notes ➢ Does it matter to you whether or not people associate this value with you? ➢ ➢ Does this value come into play consistently in everything you do? Are there ever times when this value is not essential? ➢ ➢ Would this value apply to your business no matter what type of business it was? If you started a new business tomorrow, would you bring these values to it as well? ➢ Would you still hold this value to be true even if it put your business at a disadvantage among your competitors? ➢ Will this value still be relevant to your business in 5 years? How about 10 or 100? ➢ 000015 ➢ If you received enough money to retire and live the rest of your life comfortably, would you still hold this value? ➢ 000016 Step 3 Take the remaining list and prioritize by importance. Narrow your core values down to three or five that you feel are the essential drivers of your business. These are the values that you want to have reflected in everything you do in your business — your business culture along with the customers, employees, vendors, and partners with whom to work? 1 2 3 4 5 000017 Putting Core Business Values into Action For each aspect of your business mentioned in this module, make notes of how you want to see your core values implemented. If there are other areas of your business not mentioned, add them to your list. Business Area Notes Products Quality Control Pricing Customer and Employee Involvement Environmental Sustainability Passion and Innovation Other Customer Service Employee Handbook Protocols Other? Employees Screening Process List of Behaviors Other? 000018 Business Operations Business Processes Financial Practices Other? 000019 Conclusion Review all your notes and worksheets from the course, including your values and the core business values that you defined. Make a list of the actions you will take as soon as you get back to work, including how you will involve any employees in the process of refining the core business values and how you will communicate them. Action Implementation/Communication 000020 Deadline 000021