Carolyn Roqueza

Carolyn Joy G. Roqueza Purok 2 Libertad Bunawan, Agusan del Sur Contact Number:- Email Address:-Skype ID:-Summary To join a team that allows to make full use of skills while constantly having the opportunity to learn. Skills Real Estate Email Management Email Marketing Infusionsoft MailChimp Excel Skills Mathematics Skills Social Media Management Data Entry Salesforce Basic Photoshop Canva Wordpress Podio Video Editing Zoho Mail Management Technical Recruiting and Candidate Sourcing Product Listing Computer and Network Troubleshooting Sales Customer Service Professional Experience Temporary Subject Matter Expert March 2015 – April 2015 Responsibility: • Provides valuable information resource and provide a wealth of knowledge and support to agents • Provides up to date information on process and quality related issues. Work History Part-Time Real Estate Virtual Assistant TCL Property October 2017 to Present • Uses Podio for Project Management • Create brochures using Canva, Photoshop and PDF reader • Generate leads through Facebook and Zoho mail • Send out Newsletter using MailChimp Real Estate Virtual Assistant Sky Line Commercial Real Estate November 2017 to December 2017 • Generate leads through CoStar, BizBen and Loopnet • Make outgoing calls to check availability of business properties • Receives incoming calls from buyers and brokers • Send emails to buyers and brokers Part-Time ESL Teacher Acadsoc Online Academic Society November 2016 to September 2017 • Teaches English to Chinese students from kids and business professionals Marketing Assistant Deluxe Products LTD. February 2017 to April 2017 • Create banners using photoshop • Create newsletters and send it out through Infusionsoft • Check product availability on EBay • Use google analytics to generate reports Virtual Assistant Optimus Digital January 2017 to March 2017 • Product listing Technical Recruiter Advanced Placement Recruiting March 2016 to January 2017 • Source candidates and gather emails through LinkedIn • Data entry through Salesforce • Send emails to potential candidates and set appointments through Google Calendar ESL Teacher BIBO Global Opportunity April 2014 to January 2016 • Teaches English to Japanese students from kids to business professionals Senior Consultant Sutherland Global Services February 20, 2012 to January 28, 2016 • Receives inbound calls to provide combined technical support and customer service • Provides technical support for computer optimization, modem and router configuration, virus removal and etc. Product Support Representative (Linksys) Synnex - Concentrix Corporation May 2010 to January 2012 • Receives inbound calls to provide combined technical support and customer service • Provides technical support for router configuration, range extenders and etc. for customers with DSL and Cable ISP Technical Support Engineer (Comcast) Synnex - Concentrix Corporation November 2009 to May 2010 • Receives inbound calls to provide combined technical support and customer service • Provides technical support for router configuration for customers with Cable ISP Education Bachelor of Science in Secondary Education Major in General Science Philippine Normal University Bahbah Prosperidad, Agusan del Sur 2005 Bachelor of Science in Electronics and Communications and Engineering University of Mindanao Matina, Davao City Present Achievements ATT Connectech Perfect Attendance April - June 2012 Junior Institute of Electronics and Communications Engineers of the Philippines Member 2007 – 2008 Sangguniang Kabataan Councilor 2002 - 2006 Free Methodist Church District I Auditor 2004 – 2005 Free Methodist Church Youth President 2001 - 2002