Caroline Dacer

With over 9 years of experience in Customer Service and Technical Support, both voice and non-voice tasks, I’ve resolved complex customer service and technical queries via chat, email, and calls. In terms of remote administration, I am proficient in using Google Workspace, Microsoft Office, CRM tools, and calendar/email management – skills central to Virtual Assistant operations. I’ve also successfully coordinated virtual team meetings, travel plans, and document systems while maintaining strict confidentiality.