Caroline Aparecida Cunha de Alcantara

With a Bachelor’s in Production Engineering and a Post Grad in Business Process Management, I have successfully been promoted throughout my time with Groupe Renault, receiving excellent feedback in relation to my work ethic and capabilities. Dynamic and driven, I'm a bilingual ( Portuguese and English) Customer Service Specialist with overall 10 years experience in Customer Service, Data and Commercial Analytics and Quality Assurance.

Software User Knowledge: Key user of Salesforce, Microsoft Dynamics systems, SAP, Navision Dynamics, SQL, R, Tableu, Quality Tools; Advanced knowledge of Microsoft Office tools especially Excel