CAROLINA REMITA ANDRIANA
Malang, Jawa Timur Indonesia
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Detail-oriented Business Support Specialist with over 10 years of comprehensive experience in
office management, administrative coordination, and workflow optimization, complemented by 2
years as a dedicated Executive Virtual Assistant.
Proven ability to streamline operations, manage complex schedules, and deliver high-level
support.
Adept at improving administrative processes, enhancing productivity, and maintaining excellent
communication across all organizational levels.
Known for exceptional organizational skills, proactive problem-solving, and a strong
commitment to delivering reliable, efficient, and confidential support.
WORK EXPERIENCES
September 2025 – Present Self Employed / Freelancer
Business Support Specialist
Provided administrative and operational support to ensure smooth daily
business activities.
Managed documentation, reporting, and data accuracy across internal
systems.
Coordinated schedules, meetings, and communications with internal teams
and clients.
Assisted in financial tasks such as invoicing, expense tracking, and budget
monitoring.
Supported cross-functional projects by tracking deliverables and preparing
reports/presentations.
Improved workflows by identifying process gaps and recommending
solutions.
Delivered customer support and maintained positive client relationships
April 2022 – June 2023 TELUS International
Finland, Europe (Remote job)
Social Media Evaluator
In this project, I rate the relevancy, accuracy and quality of ads and other
contents targeted to social media.
Review targeted ads on social media and provide constructive, detail
feedback on their content, appearance, relevance, and overall quality as well
as cultural relevance in Indonesia
Achievement: ranked 4 in my region
March 2017 – December 2019 EQUIPAGE
Seminyak - Bali, Indonesia
Office Administrator
Oversaw day-to-day administrative operations, including scheduling,
managing phone lines, mail, and supplies management
Managed office budgets and expenses, ensuring cost-effectiveness.
Coordinated office activities and operations to secure efficiency and
compliance with company policy
Supervised administrative staff and divide responsibilities to ensure
performance
May 2014 – March 2017 PT Dunia Akuatik Dewata
Denpasar - Bali, Indonesia
Office Management and Administrator
Supervised and lead a company's operations and employees
Managed company productivity and efficiency including implementing
business strategies, evaluating company performances
Arranged documents for setting up the company
(Notarial deed, Indonesian business permit, company registration)
January 2013 – April 2014 ALL MARINE Director
France, Europe (Remote job)
Executive Virtual Assistant
Provide comprehensive virtual assistance, including email management,
calendar scheduling, travel arrangement and data entry
Conduct market research and compile reports to support decision-making
processes
Household Management
Handle invoicing, expense tracking, and financial record-keeping for client
December 2002 – December 2012 PT Rajawali Patria Perkasa
Surabaya, Indonesia
Finance Administration
Administrative and office support activities for the director
Entry data daily into the accounting software (Accurate accounting software)
Prepared finance reports (daily & monthly report)
Supervised other staff
EDUCATION
Bachelor’s Degree of Management Economics 1993
Merdeka University, Malang - Indonesia
Technical Skills
Google Calendar
Email Management
Google Workspace (Docs, Sheets, Slides)
Office Tools: Microsoft Office Suite (Word, Excel, PowerPoint),
Project Management Software: Trello
Communication Tools: Slack, Zoom, Google Meet
File Sharing & Organization: Dropbox, Google Drive
Accurate Accounting Software
Soft Skills
Highly organized
Time management
Communication
Detail-oriented
Loyalty
Leadership
Problem solving
Adaptability
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Certifications
Social Media Marketing, 2024
