Carolina Herrera Ramos

CAROLINA HERRERA MODERN LANGUAGES PROFESSIONAL PROFESSIONAL EXPERIENCE -- SKILLS Proofreading Calendar Management Modern Language Professional from EAN University with a native Spanish level and fluent in English as well as a basic knowledge of German and Italian. I also have Knowledge and experience in business translations, proofreading, writing, and calendar management. I have a great capacity for analysis and problem-solving, easiness for working in a team, and a willingness to learn continuously. I'm proficient in using Google suite, and attention to detail. WORK EXPERIENCE Customer Service Representative, Teleperformance, Data Entry Bogota. December 2018- August 2021. Writing Supervisor Translation Teleperformance, Bogota. August 2021- October 2021. Bilingual customer service Customer Service Representative, Transcom, Bogota. MS Office November 2021- January 2022. Google Suite Customer Service Representative, Paricus. February Email management 2022-present. (Remote) in the customer service area, Problem solving Attention to detail LANGUAGES EDUCATION Bachelor's degree: Professional in Modern languages, EAN University, Bogota. High school: Institución Educativa Departamental Spanish- Native English C1 German A1 Italian A1 Escuela Normal Superior Santa Teresita, Quetame.