Carol Manese

CAROL MANESE US Real Estate VA CONTACT --Laguna, Philippines PROFESSIONAL PROFILE Operations-focused real estate professional with hands-on experience managing day-to-day business activities, supporting leadership, and keeping multiple moving parts organized. Strong relationship-builder who works closely with lenders, partners, tenants, buyers and internal teams to resolve issues, improve processes, and ensure smooth EDUCATION operations. Known for being dependable, solutionoriented, and proactive in fast-paced environments. University 2011 - 2015 B.A. in Business Administration WORK EXPERIENCE GENERAL MANAGER Happy Home Express - Dallas, TX SKILLS Knowledge of the local real estate market Communication skills July 2022 - Present Role Summary: At Happy Home Express, a long-established real estate firm specializing in seller-financed homeownership opportunities, I support operational, acquisition, investor relations, and sales activities to help connect families with homes outside traditional lending avenues. Negotiation skills Problem-solving skills Organization and time management skills Key Contributions & Responsibilities: Coordinated and supported real estate investment operations, including deal structuring, lender communications, and execution of seller-financed transactions. Prepared detailed investment proposals, financial summaries, and contextual deal materials for internal review and external investor SOCIAL NETWORK Carol Mercado-Manese consideration. Acted as a key point of contact for lenders, partners, and clients, facilitating clear and professional ongoing communication. Assisted with acquisitions and lead qualification, including outreach - and follow-up that contributed to successful closings. carolmercado.manese raising, and execution workflows to ensure efficient deal progression. Managed cross-functional tasks across sales, operations, capital REFERENCES Shaun McQuistion CEO Helped explore alternative financing structures for properties (e.g., Section 8 conversions), including research and stakeholder engagement. Supported customer service activities, including inquiries, documentation logistics, and ensuring smooth interactions during Federal Home Mortgage Analysis +1 -- transaction processes. Utilized analytical and problem-solving skills to troubleshoot operational challenges and improve team performance. Skills Demonstrated: Real estate operations, seller financing, investor communication, Abigail Vasquez deal documentation, client relations, cross-functional coordination, Operations Manager and process improvement. Happy Home Express -- REAL ESTATE COLD CALLER Arrow Investments - Nashville, TN November 2021 - May 2022 Conducted high-volume outbound cold calls to property owners by targeted campaigns and zip codes to identify potential sellers. Consistently generated a minimum of two qualified leads or callback appointments per day and accurately logged activity in web-based tracking systems. Researched property locations, ownership details, and current market values to assess seller pricing expectations and deal viability. Prepared and submitted detailed daily activity and lead reports to support acquisitions and follow-up efforts. Utilized CallTools dialer to manage call volume, track performance, and improve contact efficiency. REAL ESTATE INVESTMENT CONSULTANT Alveo Land Corp - January 2018 to December 2018 SM Development Corp - June 2015 to December 2017 Promoted and sold residential real estate through site and mall manning, online marketing, and outbound prospecting. Profiled and qualified prospective clients to understand financial capacity, goals, and property preferences. Guided clients through property selection, helping them identify options best aligned with their needs and investment objectives. Delivered comprehensive project presentations and coordinated site visits, model unit viewings, and property tours. Successfully closed and booked sales, ensuring accurate and timely submission of all required documentation to head offices. Managed after-sales requests and client concerns, maintaining strong relationships beyond closing. Provided ongoing client updates on market values, construction progress, and new project launches. Consistently met or exceeded quarterly sales targets.