Carol Knox

Ms Carol Knox Address: Cape Town, South Africa Email:-LinkedIn Testimonials Professional Profile Meaningful Living and Life Purpose Coach. Supporting people to reach their purpose and fulfil their potential. Training in mindfulness skills to help you regulate your emotions and be present in the moment in all that life presents to you. University online ETutor and UpSwing Online Writing Coach. Teaching English through the medium of conversation on Skype. A resourceful, hard-working, emotionally intelligent and dedicated training professional with outstanding training, organisational and managerial skills. Career Summary 2018 - date   Upswing Asynchronous Online Writing Coach – Austin Texas Upswing connects with students to help lessen student attrition and to provide student support to become independent learners. Coaching is provided to students 24/7 in their easy-to-use virtual learning center. "Upswing has adopted the mind-set that student success should never be limited. Whether a student is focused on graduating, gaining workplace skills, or passing their class — their products work to help every student succeed. The software is easy-to-use and engaging, connecting students online with the right tutor, advisor, or teacher anytime, anywhere." 2018 - date   Meaningful Living and Life Purpose Coach Supporting people to reach their purpose and fulfil their potential through life change, retirement, challenging or traumatic times, including mindfulness and meditation. How do I help people to find their WHY in life? I will guide you to unfold/find your meaning, as well as a personal calling, based on the thinking of Viktor Frankl, through tasks that you can fulfil or things that you can do, now and in the future, relationships that you can strengthen and enrich, through loving connections, and attitudes that you can develop and cultivate when you can’t change things. You are also given mindfulness skills to help you regulate your emotions and be present in the moment in all that life presents to you. See: Meaningful Living Coach  2015 – date   Online English Teacher Taught more than 1000 students in this time via the medium of Skype. This amounts to thousands of hours teaching 30 or 60 minute classes. Learning English with Carol through conversation is a really fast and fun way to improve your communication. Whether you need it for work, (Business English), an interview, for personal reasons, or for an English exam, or academic English, (I have spoken with academics from various fields, such as Psychology, Japanese Art in the Meiji Period, Astrophysicists, PHD students, Educators), you will make fast progress with this method. Classes are tailored to suit the individual needs of each student. Improve your life opportunities by learning English. Classes are held one-on-one on Skype. 2015 - date  Partnership Avanoo (American company) AVANOO Author/writer: Calming the Storm: How Discovering Meaning can Change your Life – 30-day online program. Launch date: November, 2015. Calming the Storm 2014 - date  Meaning and Mindfulness - Mindfulness training. 2014 - date  Independent Contracted eTutor - Methodology of Life Orientation - Department Psychology of Education – University of South Africa (UNISA). E-tutoring entails the delivery of teaching and learning online via the internet. An e-tutor is the person who undertakes the role to support and enable students to learn online effectively. E-tutors are qualified experts who are practitioners and specialists in the subjects in which they are appointed to be e-tutors. E-tutoring takes place on the myUnisa platform which is online and makes use of tools such as discussion forums, announcements, including additional resources etc. for teaching and learning. 2014  Amazon author of: Belongings in the Sand: The Tale of the Red Heeled Shoes: Belongings in the Sand – Five Star Review: Review. How to Reduce Stress: Amazon link Four Star Book Review of How to Reduce Stress – Review Link 1 2013  2012 - 2015          UNISA (University of South Africa) Independent Tutor: Contracted as an Independent Tutor face-to-face with the Department of Adult Basic Education & Youth Development (ABET), tutor to future teachers of adult basic education, at UNISA. Owner and Independent Skills Development Consultant Red Rabbit Skills and Soft Skills Training Starting up and developing a successful skills development consultancy, contracted trainer soft skills training courses, completing a contract for NQF 2 and NQF 4 programme development with a national retail store Undertaking extensive market and competitor analysis to identify potential for new customers, balancing a tenacious approach with exceptional standards of service to secure new business Dealing with all aspects of client relations together with detailed financial control Developing reputation building strategies, social media marketing, managing issues and establishing relationships with key stakeholders, acting as the key interface for all project development activities Devising and drafting unit standard aligned learning programmes and learning materials, providing assessor guidance, Recognition of Prior Learning (RPL) project management, accreditation and evaluation of tender applications for Sector Education Training Authority (SETA) discretionary grant funding. LearnFast & iLearn: Presenting a range of successful soft skills training courses as a contracted trainer for LearnFast and iLearn including: Train the Trainer; Business Presentations; Excellent Customer Service; Conducting Successful Meetings; Stress Management; Conflict Management; Telephone Etiquette; Graphic Design Fundamentals; Time Management; Diversity; Business Skills; Negotiation, eMail Etiquette, Business English/Communication. Partnership Charter for Compassion Assessor Services SETA – Generic Management 2012 –2013  Editor and Writer – contractor Various Companies  Writing, proofreading and editing learning materials for Retail Operations NQF Level 2 and Retail Supervision NQF Level 4  Evaluation of learning material as an Education Training Quality Assurer for Wholesale and Retail SETA. General  Professional Writing and Editing  Utilising outstanding creative and administrative skills to write, edit and proofread Master’s Thesis Volumes I & II, transcribing interviews  Proofreading, developing and producing an Education Quality Management System (QMS) for Institute of Chartered Shipbrokers. 2010 - 2012       Education and Training Quality Assurer (ETQA) Wholesale & Retail (W&R) Sector Education and Training Authority (SETA) KwaZulu-Natal (KZN) Fundamentally responsible for offering a professional and specialist service to accredit providers, assessors, moderators and verifiers Playing a pivotal role to provide support and development assistance, orchestrating and facilitating ETD audits, registering assessors and moderators Collating and analysing reports on quality assurance trends and developments in the wholesale and retail sector, verifying the upload of ETQA approvals Establishing and implementing Memoranda of Understanding with SETA’s and ETQA divisions, planning and organising regional activities Managing key projects from inception to completion, directing and leading the RPL project, evaluating tender applications for Discretionary Grant Funding. 2006 - 2010  Skills Programme Manager Institute of Chartered Shipbrokers (ICS)  Instrumentally accountable for creating, maintaining and implementing QMS systems for skills training, developing and integrating policies and procedures, and managing the training function  Successfully achieving accreditation for the training function with the Transport Education and Training Authority (TETA), preparing learning documents, training and assessment materials  Liaising and negotiating with subject matter experts, establishing and developing collaborative relationships with other training providers, TETA and industry professionals. 2006 Specialist Consultant Research and Development – Department of Maritime Studies Durban University of Technology  Executing research into the International Ships Security Code and alignment to the National Qualifications Framework (NQF), developing processes and policies, materials and practices for training requirements  Successfully transferring existing research skills to the maritime industry.  2 2006 - 2009  Specialist Independent Contractor Touchstone Research and Development Researching, designing and developing learning materials with NQF alignment across several sectors. 2005 - 2006  Learning Material Development Various Providers Responsible for designing programmes, developing delivery strategy and reviewing, processing and collecting data for the hospitality, security and retail industries. 2004 - 2005  English Teaching / Academic Manager  Inlingua and Private School, Bangkok, Thailand  Teaching English to pre-school and primary school students from Grade 4 to 9  Fully accountable for academic management in the private language school involving developing systems, underpinning curriculum and instructional materials of a high quality standard  Ensuring all materials and assessments are developed in accordance with the Common European Framework for Languages. 2003 Contract Researcher (Social Science) Durban University of Technology 1998 - 2002 Owner Retail Business Padme and The Arura Reiki Centre 2000 Owner Public Relations and Marketing - Martial Arts Business 1997 - 1999 Lecturer (Communications – Institute of Marketing Management (IMM), Business Presentations, Multimedia & the Internet and Microsoft Software (Word & Excel) Varsity College 1995 - 1996 Studying 1992 - 1994 Psychology Lecturer University of South Africa St Mary’s Extension College 1991 Studying 1990 Remedial Teacher Private Individual 1989 Pre-School Teacher Anne’s Place 1988 Pre-School Teacher Private 1986 -1987 Pre-School Teacher Sacred Heart College Johannesburg 1984 - 1985 Studying 1982 - 1983 Race Relations Regional Secretary Management of the Eastern Cape Office, East London 1981 Residence Manager Durban Mental Health Society 1980 Community Worker Methodist Church Education, Qualifications and Memberships Member: Course: Course: South African Council for Educators (SACE) Registration No:- Doctor of Literature and Philosophy in Psychology. UNISA 2015 incomplete Inspiring Leadership Through Emotional Intelligence – DISTINCTION 3 Course: Course: Course: Course: Course: Course: Qualified: Qualified: Qualified: Course: Course: Course: Masters: Degree: Diploma: Degree: Independent Course Work: Case Western Reserve University on Coursera – identity verified certificate (2013) Zur Institute - Innovative Resources & Online Continuing Education Certificate - Mindfulness and Meditation in Psychotherapeutic Practice, Psychotherapy, Completed - 95% (2013) eMindful - Evidence-Based Mind Body Wellness. Introductory Programme/Course Mindfulness Based Stress Reduction. Review of the essential elements of mindfulness-based stress reduction and learn how the skills of mindfulness and compassion are cultivated and may be applied in caring for ourselves and important others in our lives. How to cultivate mindfulness and compassion. How to investigate personal responsibility in stress. The many benefits of mindfulness-based stress reduction. How to apply mindfulness skills to alleviate unnecessary stress. How mindfulness and compassion may promote high level wellness and feelings of ease and well-being. (2013) Graphic Design Fundamentals (2012) Logotherapy – Introduction DISTINCTION (2012) University of South Africa Project Administration – Management DISTINCTION (2012) University of Cape Town Principles and Practices of Knowledge, Management and Innovation (2011) University of South Africa Health and Safety Representative, South African Safety Academy No: H 1433 (2008) First Aid Level 1, South African Safety Academy No: FA 3281 (2008) Assessor ETDP SETA, Conduct Outcomes Based Assessment (2006) Programme Evaluation, Social Interventions (2003) University of Stellenbosch Postgraduate Supervision, skills in working with Masters and PhD students (2003) University of Stellenbosch Web Development (2002) Master of Education – Research Cum Laude (1996) University of KwaZulu-Natal, Pietermaritzburg Bachelor of Education – Honours degree in Education (1990) Pass 2/1 University of KwaZulu-Natal,Durban Higher Diploma in Education, Postgraduate Pre-Primary (1987) University of South Africa Bachelor of Arts, Psychology III, English III, Philosophy II, Criminology I and Sociology I (1980) University of South Africa Compassion Fatigue Resiliency Programme - Traumatology Institute (1 credit/7 hours) Psychological First Aid (PFA) - The National Child Traumatic Stress Network - Interactive post disaster scene training Post Traumatic Stress Disorder 101 - What is PTSD? US Department of Veterans Affairs Post Traumatic Stress Disorder 101 - Cognitive Behavioural Psychotherapies - US Department of Veterans Affairs Post Traumatic Stress Disorder 101 - Complementary and Alternative Medicine - US Department of Veterans Affairs Self-Directed Brain Change - Rick Hanson PHD. Key I.T. Skills Word Suite including PowerPoint etc. HTML and web design, various tools like Skype, Zoom and online forums etc. Personal Details Languages: Other: English – Native; Afrikaans – Fluent Driver; full clean licence; qualified in First Aid and as a Health and Safety Representative. Interests and Activities Currently include: Social media marketing; reading; movies; art exhibitions; online course creation. Stress reduction and mindfulness training. Meaningful Living Coach. Published author of a self-help workbook. Writing on my own blogs and completed a short story entitled: Belongings in the Sand and How to Reduce Stress. Past telephone crisis counsellor for Life Line. 4