Carol Carullo

Carol Carullo VIRTUAL ASSISTANT SCHOOL ATTENDED EXECUTIVE SUMMARY A resourceful professional with a background in Hospitality Management, I bring expertise in customer engagement and brand representation into the digital space. Skilled in social media management, content creation, and community interaction. Known for NAGA COLLEGE FOUNDATION - NAGA Hospitality Management | June 2021 - 2025 Managed schedules, events, and operational tasks efficiently Delivered excellent customer service and guest satisfaction. WORK EXPERIENCED creativity, attention to detail, and INTERN STUDENT messaging, I help businesses Astoria Plaza Hotel | March 2025 - May 2025 the ability to adapt brand connect with audiences, meet deadlines, and achieve measurable results. SKILLS AND EXPERTISE Calendar & Meeting Scheduling Research, Data Collection and Data Entry SMM (designing content) Customer Support Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides MS Office (Word, Excel, PowerPoint, Outlook) Other administrative support. CONTACT ME AT:-- Address: Libmanan, Camarines Sur, Philippines, 4407 •Trained in hotel Property Management System (PMS) for handling guest check-ins, check-outs, and reservations. •Assisted in managing guest inquiries and complaints, offering professional and courteous responses. •Supported café and banquet service, including table setup, order taking, and food service. Handled inquiries via phone and email, honing professional remote communication skills. Managed reservations, schedules, and administrative tasks, improving efficiency in daily operations. WORK IMMERSION – LEDGER CHECKER Libmanan Community Development Cooperative | January 2020 - February 2020 Recorded and maintained accurate data of member loans/debt in the cooperative. Ensured accuracy and organization of financial records. Assisted in daily administrative tasks and data entry. VIRTUAL ASSISTANT CERTIFIED TRAINING SOCIAL MEDIA MANAGEMENT: Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment. GRAPHIC AND VIDEO CREATION USING CANVA: Acquired skills in graphic and video design using Canva, including creating visually appealing content for various platforms and purposes. DATA ENTRY: Demonstrated expertise in accurate and efficient data entry techniques, ensuring the integrity and organization of information. PROJECT MANAGEMENT: Learned project management principles and techniques, including task organization, timeline management, and coordination with team members. CALENDAR MANAGEMENT: Mastered calendar management practices, including scheduling appointments, coordinating meetings, and organizing events to optimize time efficiency.