Carmine Puggillo

Curriculum Vitae Europass Personal Information Surname/Name Puggillo Carmine Address Phone E-mail Skype LinkedIn Citizenship Date of Birth Sex Couraça de Lisboa n° 15A,- Coimbra - Portugal- Mobile Phone Whatsapp-Enimrac89 Carmine Puggillo Italian 12/09/1989 Male - Work Experience Date Work Main activities and responsabilities Partnerships Type of business September 2018 – Present Recruiter Freelance  Pubblication of job announcements  Selection of candidates  Interviews  Control of candidates in internal management systems  Organization of Recruitment Day 2b1 International Consulting Human Resources Date Work August 2017 – Present Tourist Guide Freelance  Reception for tourists  Accompaniment of tourists to the main attractions in various cities of Portugal Main activities and responsabilities  Creation of tourists tour  Founder of the Facebook page: https://www.facebook.com/Portugalao/ GuidesinPortugal – Caminhos da Historia – The Italian Tour – Quasar – ProTravel – Dtravel - Fátima Partnerships Mini Tours Type of business Tourism Date November 2017 – December 2017 Work Volunteer in the project Anozero – Bienal de Arte Contemporânea de Coimbra Main activities and responsabilities  Room assistant Name and address of the employer CAPC Anozero, Rua Pedro Monteiro, Casa Municipal da Cultura, Coimbra Type of business Museum Date Work Main activities and responsabilities Name and address of the employer Type of business October 2016 – October 2017 Manager  Accounting management  Relations with suppliers  Management and supervision of a group of workers  Advertising processing and event creation  Sales to the customer Pampling Coimbra. Centro Comercial Alma Shopping Rua Gen. Humberto Delgado 207 e 211 – Coimbra - Portugal Commercial Date Work Main activities and responsabilities Name and address of the employer Type of business Date Work October 2015 – October 2016 Customer Service Representative (Progetto Netflix)  Receiving and making calls  Electronic communications  Interviews  Introductions of datas in internal management systems Teleperformance Portugal S.A. , Parque das Nações, Cais dos Argonautas, Lote 2.34.01, Lisbon (Portogallo) Telecomunications Name and address of the employer Type of business August 2016 – Octiober 2016 Volunteer in the Museu Nacional do Azulejo  Cleaning of azulejos. I cleaned up the azulejos just arrived at the museum and then passed them to the restoration laboratories Rua Madre de Deus 4,- Lisboa - Portugal Restoration / Museum Date Work Main activities and responsabilities Name and address of the employer Type of business February 2014 – August 2014 Foreig representative  Creation of a tourism offer between Italy and Portugal Prestigio Italia, Via Raimondo de Sangro di Sansevero 27, 80138 Napoli Tourism (ONG) Main activities and responsabilities Education and training Date Title of qualification Final evaluation Name of organization providing education and training Date Title of qualification Main professional skill Name of organization providing education and training Date Title of qualification Main activities and responsabilities Main professional skill Name of organization providing education and training Date Title of qualification Name of organization providing education and training Date Title of qualification Name of organization providing education and training 2009 – 2014 Degree course in Archeology and History of Arts 99/110 Università degli Studi di Napoli Federico II Via Porta di Massa,1 80133 Napoli February 2014 – July 2014 Thesis title: “Regina Santa Isabella e monastero di S.Clara Vecchio”  Search for informations about the topic of the thesis in libraries, museums and monasteries of Coimbra Universidade de Coimbra – Coimbra - Portugal February 2013 – March 2013 University training internship at the Museo Diocenaso, Naples, Italy • Reception and tourist guide  Public Relations of the museum  Advertising of the museum  Guided Tours Museo Diocesano Napoli – Complesso Monumentale Donnaregina Largo Donnaregina, 80138 Napoli, Italy September 2011 – July 2012 Erasmus Project Universidade de Coimbra – Coimbra - Portugal 2003 - 2008 Diploma of tourist technician I.T.C. Giancarlo Siani Via Pietravalle 80131 Napoli Personal skills Mother tongue(s) Italian Other language(s) Autovalutazione Understanding Listening portugues Reading Speaking Writing Spoken interaction Spoken production C1 Proficient user C1 Proficient user C1 Proficient user C1 Proficient user C1 Proficient user spanish B1 Independent Independent B1 B1 user user Independent B1 user Independent B1 user Independent user english B1 Independent Independent B1 B1 user user Independent B1 user Independent B1 user Independent user Communications skills Technical skills  Good ability to adapt to multiculturali environments acquired with the Erasmus experience in Portugal  Ability to work in a group acquired with the experiences of customer service and tour leader  Management and supervision of a company and a group acquired with the experience of Pampling manager  Customer assistance and sales acquired with customer service experience and Pampling Coimbra  I can organize the work autonomously, defining priorities and assuming responsabilities acquired through the different professional experiences listed above in which I have always been asked to independently manage the different activities respecting the deadlines and objectives set  I am able to work in situations of stress acquired thanks to the management of relations with the public / clients in the difference working experiences Organisational / managerial skills Computer skills Driving licence  A, B Discreet use of the Office package (Word, Excel, Power Point, Outlook).