CARMINA TEJERO
ADMINISTRATIVE ASSISTANT | OFFICE & OPERATIONS SUPPORT
Davao, Philippines
PROFESSIONAL SUMMARY
Detail-oriented Administrative Professional with a background in office operations, customer communication,
and digital workflow coordination. Certified in General Virtual Assistance with hands-on experience in email
and calendar management, research, and task coordination. Proven ability to maintain organized systems,
support team operations, and deliver reliable results in fast-paced environments. Recognized for strong
communication skills, adaptability, and attention to detail.
CORE COMPETENCIES
Email & Calendar
Management
Data Entry & Documentation
Task & Workflow
Coordination
Research & Reporting
Customer Support
Digital File Organization
Google Workspace
Trello & Productivity Tools
Canva
Time Management &
Multitasking
EDUCATION
BACHELOR OF SCIENCE IN
INFORMATION TECHNOLOGY
EAST WEST COLLEGES, INC.
APRIL 2016
AWARD: BEST IN CAPSTONE
PRESENTER
CERTIFICATIONS
General Virtual Assistance
Virtual Executive Assistance
Social Media Management
PROFESSIONAL EXPERIENCE
ESL Teacher (Part-time) | 2023 – 2026
Delivered structured English lessons to international students
Conducted student evaluations and monitored progress
Maintained organized lesson planning and communication
Appointment Setter Trainee | February 2025
Contacted California homeowners to qualify leads for a solar
program
Presented program benefits and cost-saving opportunities
Scheduled appointments for interested prospects
Maintained professionalism and call accuracy
Junior E-commerce Virtual Assistant | September 2024
Managed product listings, price checks, and customer support
Conducted competitor research for pricing strategies
Analyzed Keepa graphs and calculated profitability
Monitored inventory and ensured timely replenishment
General Virtual Assistant Trainee | Sept 2024 – Oct 2024
Completed hands-on training in administrative and virtual
assistance functions
Practiced email, calendar, and task management
Performed data entry and online research
Utilized Google Workspace, Trello, and Canva
Assistant Branch Manager | Oct 2017 – Jun 2021
Oversaw daily branch operations and workflow coordination
Supported staff supervision and training
Assisted in implementing operational procedures
Maintained customer service standards
Accounting Staff / Sales Associate | Apr 2016 – Oct 2017
Performed data entry and maintained accurate records
Processed transactions and assisted customers
Supported inventory monitoring and documentation
