Carmina Lim

I'm an expert in email handling, doing hotel reservations and have been providing quality Customer Service for my past jobs. I am capable of giving instructions or responses to be able to resolve the Customer's issue, handle complaints, process orders and provide information about an organization’s products and services. 

I am knowledgeable on email prospecting, qualifying and processing marketing leads for the sales team and generating summarized reports of their key findings

I have a good communication, problem-solving and computer skills. I am also certain that my proficiency in Microsoft Word, Excel and Powerpoint would greatly contribute to increase productivity and excellent client relations in many levels.