I’ve worked as a Technical Support Representative for 7 years, Remote Desktop Specialist for 1 year and Communication Assistant for 2 years. My main skill set is Technical and Customer Support focusing on Chat Support and Email Support and Provide Technical Support plus doing Remote Sessions for IT Technical issues. I’ve mostly used client-specific tools and ticketing systems when troubleshooting customer issues.
I don't hesitate to ask questions and I work very well with teams or individuals. I'm also highly trainable and I'm committed to working through your business hours. Other than that, I'm also organized, very good at time management, and communication.