Carmen Warren

Carmen Warren Administrative & Business Operations Professional-| - | Capitol Heights, MD Professional Summary Detail-oriented and resourceful administrative professional with 8+ years of experience in office management, business operations, and executive support. Proven ability to manage complex schedules, streamline workflows, and maintain confidentiality in fast-paced environments. Seeking a remote or hybrid opportunity in administration, operations, or executive support where I can contribute to organizational efficiency and team success. Key Skills • • • • • • • • • Office & Executive Support Calendar & Schedule Management Customer Service & Client Relations Remote Tools: Zoom, Slack, Google Workspace, Microsoft Teams Project Management Tools: Trello, Asana, ClickUp Data Entry & Document Control Records Management Problem Solving & Multitasking Confidentiality & Compliance Professional Experience Office Manager | C & N Associates, LLC Capitol Heights, MD | November 2024 – Present • • • • • Oversee in-office administrative operations, ensuring smooth day-to-day functionality and support for leadership and team members. Coordinate executive schedules, vendor management, and internal communications. Prepare internal reports, handle client invoicing, and ensure records compliance. Maintain physical and digital filing systems while supervising office support staff. Support HR with onboarding documentation and office compliance standards. Administrator | DMV Security Services LLC Remote | February 2019 – October 2024 • • • • Provided high-level remote administrative support, including executive calendar management, task coordination, and digital documentation. Managed client communication workflows and vendor relations. Implemented process improvements to streamline operations across departments. Supported recruitment processes and onboarding by preparing digital HR packets. Event Coordinator | Events 4 Life Washington, DC | December 2015 – February 2017 • • • • Directed the end-to-end planning and execution of corporate and social events, including budget management, venue coordination, and vendor negotiations. Collaborated with internal teams and external clients to create event proposals and timelines that aligned with client goals and expectations. Oversaw on-site logistics, staff coordination, and problem resolution to ensure seamless event execution. Increased client retention through personalized service, consistent follow-ups, and post-event reporting. Executive Assistant | Noble Enterprises Financial Services Washington, DC | January 2012 – November 2014 • • • • Provided comprehensive administrative support to executive leadership including calendar oversight, travel coordination, and high-level meeting preparation. Prepared financial reports, investor documentation, and internal presentations to support executive decision-making. Managed confidential communications and maintained discretion in all correspondence and documentation handling. Acted as a liaison between executives, departments, and external stakeholders to ensure clear communication and operational continuity. Education & Certifications Bachelor of Science in Criminal Justice Colorado Technical University, 2015 Certifications: • • • • Microsoft Office Suite (Advanced) Google Workspace Project Management Tools (Trello, Asana) Maryland Notary Public Work Preference Actively seeking remote or hybrid roles in administration, operations, or client support that allow for flexibility and continued career growth.